Student Accounts Collections Specialist at Bloom Institute of Technology

Chicago, Illinois, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Education, Higher EducationIndustries

Requirements

Associate’s degree in Business, Accounting, Finance, or related field required
2+ years in collections, accounts receivable, or student accounts preferred
Strong communication and negotiation abilities
Ability to manage sensitive financial matters with professionalism
Detail-oriented with excellent organizational skills
Proficiency in accounting software and CRM systems
Problem-solving mindset with a focus on resolution and compliance

Responsibilities

Manage past-due student accounts through calls, emails, and reminders; maintain accurate documentation of all outreach
Monitor account statuses, process payments, and establish payment plans to support financial accountability and student persistence
Provide professional, compassionate service to students navigating tuition and billing questions
Work with Admissions, Student Services, and other departments to ensure financial policies are applied consistently
Utilize CRM/accounting software to track accounts, generate reports, and ensure compliance with institutional and federal guidelines

Skills

Collections

Account Management

Payment Plans

Customer Service

Negotiation

CRM Software

Accounting Software

Reporting

Compliance

Bloom Institute of Technology

Online platform for tech skills education

About Bloom Institute of Technology

Bloom Institute of Technology offers online education programs designed to help students acquire the skills needed for careers in the tech industry. The programs include web development, data science, and software engineering, focusing on hands-on coding education and real-world projects. Students receive personalized feedback and support from instructors and peers, ensuring they are well-prepared for employment. A key feature of BloomTech is its Tuition Refund Guarantee, which promises a full refund of tuition and fees if graduates do not secure a job after completing their program. Additionally, students receive a 10% refund directly, reducing financial risk. This model aligns the company's success with that of its students, making it distinct from competitors. BloomTech aims to equip individuals, including career changers and recent graduates, with job-ready tech skills while fostering a supportive learning environment.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$118.8MTotal Funding

SERIES_CCompany Stage

Consumer Software, EducationIndustries

201-500Employees

Risks

Legal challenges could damage BloomTech's reputation and financial standing.

Competitors addressing social issues may impact BloomTech's market share.

Recent layoffs and pay cuts indicate potential financial instability.

Differentiation

BloomTech offers a unique Tuition Refund Guarantee for jobless graduates.

The company provides hands-on coding education with real-world projects and personalized feedback.

BloomTech collaborates with employers to tailor its curriculum to industry needs.

Upsides

Increased demand for online education boosts BloomTech's enrollment opportunities.

Remote work trends make BloomTech's job-ready programs more appealing.

Partnerships with tech companies enhance BloomTech's curriculum and job placement rates.

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