Strategic Programs Director at ConnectWise

Tampa, Florida, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SoftwareIndustries

Requirements

Ability to manage large projects and processes independently with limited supervision
Recognized expert in applicable work area
Ability to situationally adapt and understand new technology/processes as per business needs
Proactive leader with strong business acumen
Exceptional organizational skills
Ability to influence across all levels of the organization

Responsibilities

Partner with executive leadership to define and communicate strategic priorities, goals, and success metrics
Translate high-level strategies into actionable plans and ensure alignment across departments and teams
Monitor progress against strategic objectives and provide insights to adjust course as needed
Facilitate strategic planning sessions and ensure outcomes are documented and tracked
Establish and manage the rhythm of the business, including leadership meetings, quarterly business reviews, and annual planning cycles
Develop and maintain governance frameworks to ensure accountability and transparency in decision-making
Drive operational efficiency by identifying and resolving bottlenecks in processes and workflows
Prepare executive-level reporting and dashboards to support data-driven decisions
Lead cross-functional strategic programs from initiation through execution, ensuring delivery on time and within scope
Develop program plans, manage resources, and mitigate risks to ensure successful outcomes
Coordinate with internal and external stakeholders to align efforts and resolve issues
Continuously improve program management practices and tools to enhance effectiveness
Act as a thought partner to the executive team, providing strategic counsel and operational support
Enable leaders to focus on high-impact priorities by managing communications, follow-ups, and delegated initiatives
Support executive visibility and engagement through preparation of presentations, briefings, and stakeholder communications
Foster a culture of collaboration, accountability, and continuous improvement across leadership teams

Skills

Key technologies and capabilities for this role

Strategic PlanningProgram ManagementExecutive AdvisoryCross-Functional LeadershipGovernanceOperational ExcellenceStakeholder CommunicationPerformance MetricsLeadership AlignmentBusiness Rhythm

Questions & Answers

Common questions about this position

What is the salary or compensation for the Strategic Programs Director role?

This information is not specified in the job description.

Is this Strategic Programs Director position remote or does it require office presence?

This information is not specified in the job description.

What key skills are required for the Director of Strategic Programs role?

The role requires skills in strategic planning, cross-functional program management, operational governance, executive communication, and leadership enablement.

What is the company culture like at ConnectWise?

ConnectWise has an inclusive, positive culture that values unique contributions, perspectives, and skills, powered by connections, colleagues, and community, welcoming game-changers, innovators, and culture-lovers.

What makes a strong candidate for the Strategic Programs Director position?

Strong candidates will have experience partnering with executives on strategic alignment, leading cross-functional programs, managing operational governance, and providing thought leadership to enable high-impact priorities.

ConnectWise

Software platform for IT business management

About ConnectWise

ConnectWise provides a software platform designed for Technology Solutions Providers (TSPs) to manage their business operations effectively. The platform includes tools for business management, remote monitoring and management, remote access, and automation of quotes and proposals, as well as conducting cybersecurity risk assessments. It integrates with numerous key vendors, creating a comprehensive ecosystem that supports various IT sector clients in managing their as-a-service business models. Unlike many competitors, ConnectWise emphasizes community engagement through its network, The IT Nation, which promotes collaboration and knowledge sharing among users. The goal of ConnectWise is to empower TSPs to streamline their operations and enhance their service offerings while fostering an inclusive culture that values diverse contributions from its employees.

Tampa, FloridaHeadquarters

1982Year Founded

$569KTotal Funding

SEEDCompany Stage

Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Remote Work Options

Risks

Leadership transition may lead to strategic shifts or instability.

Increased competition from companies like Liongard could impact market share.

Integration challenges with PowerDMARC and EasyDMARC may affect operations.

Differentiation

ConnectWise offers a comprehensive software platform for Technology Solutions Providers (TSPs).

The company integrates with hundreds of vendors, creating a robust ecosystem for users.

ConnectWise fosters a highly engaged community, known as The IT Nation.

Upsides

Growing demand for remote monitoring solutions supports ConnectWise's offerings.

The rise of cloud-based solutions aligns with ConnectWise's subscription revenue model.

Increased collaboration in the IT ecosystem benefits ConnectWise's integration strategy.

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