Strategic Operations Associate | Housing at EliseAI

New York, New York, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Housing, HealthcareIndustries

Requirements

1-4 years of experience in strategy consulting, finance, private equity, venture capital or at an early stage startup
1-2 years of experience owning client interactions
High performance ranking/marks in previous jobs
Demonstrable ability to take ownership and accountability
Must thrive working in a fast-paced environment
Proficient in Excel and PowerPoint, Python/Hex/Tableau/Snowflake/SQL is a plus
Ability to prioritize effectively and get things done in an unstructured environment
Willingness to work in person at our office 4-5 days a week

Responsibilities

Analyze client workflows and goals to surface opportunities for deeper adoption, automation, and operational scale
Analyze large data sets to determine the impact of AI on client’s business and communicate it effectively to executives
Build and refine internal processes to help the company scale more efficiently as we grow
Work cross functionally with Solution Engineers, Customer Success, Engineering, and Product teams to lead the execution of strategic projects from start to finish
Keep project schedules on track, establishing and managing expectations while identifying potential timeline risks and addressing them proactively with clients or internal teams as needed
Monitor project advancement and incorporate client feedback to facilitate ongoing enhancements
Attract top-tier talent to join our driven team

Skills

Key technologies and capabilities for this role

Data AnalysisWorkflow AnalysisProject ManagementProcess OptimizationClient InteractionsCross-functional CollaborationStakeholder ManagementStrategy Consulting

Questions & Answers

Common questions about this position

What benefits does EliseAI offer?

EliseAI offers equity in the form of stock options, medical, dental, and vision premiums covered at 100%, fully paid parental leave, commuter benefits, 401k benefits, a monthly fitness stipend, and a collaborative in-office environment.

Is this role remote or onsite?

The role is onsite, with a willingness to work in person at the office 4-5 days a week required.

What experience and skills are required for this role?

Candidates need 1-4 years of experience in strategy consulting, finance, private equity, venture capital, or at an early-stage startup, plus 1-2 years owning client interactions. Proficiency in Excel and PowerPoint is required, with Python/Hex/Tableau/Snowflake/SQL as a plus. They must demonstrate high performance, ownership, thrive in fast-paced environments, and prioritize effectively.

What is the company culture like at EliseAI?

EliseAI offers a collaborative in-office environment where you'll work with a driven team on high-impact problems in a fast-paced startup setting.

What makes a strong candidate for this Strategic Operations Associate role?

Strong candidates have 1-4 years in strategy consulting, finance, PE/VC, or startups, 1-2 years owning client interactions, high performance rankings, proven ownership, and the ability to thrive in fast-paced, unstructured environments.

EliseAI

Conversational AI solutions for businesses

About EliseAI

EliseAI provides conversational artificial intelligence solutions tailored for businesses in the real estate and healthcare sectors. The platform automates customer interactions and operational workflows, integrating with existing systems like Property Management Systems and Customer Relationship Management systems. For real estate clients, EliseAI streamlines the leasing process with tools for automated tour scheduling and virtual tour management, allowing potential renters to receive responses and schedule appointments 24/7. In healthcare, EliseAI acts as an AI assistant to manage patient inquiries and appointment scheduling, enhancing efficiency in medical facilities. The company operates on a Software-as-a-Service model, charging subscription fees based on service levels and customization. EliseAI's goal is to improve operational efficiency and customer satisfaction by automating routine tasks and providing valuable insights through analytics.

New York City, New YorkHeadquarters

2017Year Founded

$138MTotal Funding

SERIES_DCompany Stage

Enterprise Software, AI & Machine Learning, Real Estate, HealthcareIndustries

201-500Employees

Benefits

Equity in the company in the form of stock options

Medical, Dental and Vision premiums covered at 100%

Fully paid parental leave

Commuter benefits

401k benefits

Monthly fitness stipend

Fun company social events through our Elise and the City program

Unlimited vacation and paid holidays

Risks

Increased competition from companies like Colleen AI and Funnel may erode market share.

Expansion into healthcare faces challenges due to regulatory requirements and integration issues.

Reliance on proprietary technology poses risks if competitors develop superior solutions.

Differentiation

EliseAI integrates seamlessly with PMS, CRM, and calendar applications for efficient communication.

The platform handles 50% of tour appointments, with 27% scheduled after business hours.

EliseAI supports multiple languages, enhancing its utility in diverse markets.

Upsides

EliseAI's Series D funding of $75M boosts its market expansion and product development.

The platform's AI-driven predictive analytics improve rental pricing and occupancy forecasting.

Growing demand for AI in telehealth services aligns with EliseAI's HealthAI expansion.

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