Strategic Ecosystem Lead EMEA & APAC - Paris, London, Madrid or Berlin Office at Aircall

London, England, United Kingdom

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, SaaS, Customer Communications, Business IntelligenceIndustries

Requirements

Candidates must possess exceptional program or project management skills within a SaaS or tech-driven environment, demonstrate comfort sparring with Product and Engineering teams, and have a strong executive presence with crisp storytelling abilities. Experience working across multiple regions and functions is required, along with the ability to be based in one of our North American offices (New York City, San Francisco, or Bellevue - Seattle).

Responsibilities

The Strategic Ecosystem Lead will drive alignment and execution across teams to support key partnership initiatives, remove roadblocks, clarify priorities, and ensure initiatives land with impact. This role involves building the necessary processes and infrastructure to scale execution across regions, coordinating with Product, GTM, and Ops teams to connect strategic vision with day-to-day delivery, and reporting progress to leadership while linking outcomes to measurable business value.

Skills

Program Management

Partnership Management

Go-to-Market Strategy

Cross-functional Collaboration

Process Improvement

Infrastructure Development

Strategic Planning

Business Development

Aircall

Cloud-based phone system for businesses

About Aircall

Aircall provides a cloud-based phone system that helps businesses manage their voice communications effectively. The platform includes features such as call monitoring, call routing, and the ability to sync data with other business tools like Customer Relationship Management (CRM) systems and helpdesks. It is designed for small to medium-sized businesses (SMBs) and enterprises that need a scalable solution for handling a high volume of calls. Aircall operates on a subscription-based model, where clients pay a recurring fee based on the number of users and features they need. This model allows for continuous updates and support. Additionally, Aircall has an app marketplace where third-party developers can create integrations, enhancing the platform's functionality and providing extra revenue opportunities. The goal of Aircall is to streamline communication for businesses and improve their operational efficiency.

New York City, New YorkHeadquarters

2014Year Founded

$219.4MTotal Funding

SERIES_DCompany Stage

Consumer Software, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Food Allowance

Snacks & Drinks

Medical Insurance

Competitive Salary

Flexible remote policy

Retirement Savings Plan

Outings & Events

Fitness Fund

Commuter Benefits

Referral Bonus

Risks

Emerging AI-driven platforms may surpass Aircall's current feature set, threatening market share.

Economic downturns could reduce SMB spending on communication tools, impacting revenue.

Privacy regulations in the EU may increase compliance costs for Aircall.

Differentiation

Aircall offers seamless integration with CRM and helpdesk tools for efficient communication.

The platform supports multilingual capabilities, enhancing global reach and customer service.

Aircall's subscription model provides steady revenue and continuous updates for users.

Upsides

Growing demand for AI-driven customer service solutions aligns with Aircall's offerings.

The rise of remote work increases the need for cloud-based communication tools like Aircall.

Projected growth in cloud telephony services presents expansion opportunities for Aircall.

Land your dream remote job 3x faster with AI

Try Jobo Free