Strategic Ecosystem Lead EMEA & APAC - Paris, London, Madrid or Berlin Office at Aircall

London, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, SaaS, Customer Communications, Business IntelligenceIndustries

Skills

Key technologies and capabilities for this role

Program ManagementPartnership ManagementGo-to-Market StrategyCross-functional CollaborationProcess ImprovementInfrastructure DevelopmentStrategic PlanningBusiness Development

Questions & Answers

Common questions about this position

Is this role remote or office-based?

The role requires being based in one of the offices in Paris, London, Madrid, or Berlin.

What are the key qualifications for this position?

Candidates need exceptional program or project management skills in a SaaS or tech-driven environment, comfort sparring with Product and Engineering teams, strong executive presence and crisp storytelling, and experience working across multiple regions and functions.

What is the salary or compensation for this role?

This information is not specified in the job description.

What is the company culture like at Aircall?

Aircall values customer obsession, continuous learning, delivering extraordinary outcomes, open collaboration, taking ownership, and making smart decisions with speed and precision in a fast-paced, team-driven environment where curiosity, trust, and impact matter.

What makes a strong candidate for this Strategic Ecosystem Lead role?

A strong candidate has exceptional program or project management experience in SaaS, can collaborate across Product, GTM, and Ops teams, demonstrates strong executive presence, and has multi-region experience, while being based in Paris, London, Madrid, or Berlin.

Aircall

Cloud-based phone system for businesses

About Aircall

Aircall provides a cloud-based phone system that helps businesses manage their voice communications effectively. The platform includes features such as call monitoring, call routing, and the ability to sync data with other business tools like Customer Relationship Management (CRM) systems and helpdesks. It is designed for small to medium-sized businesses (SMBs) and enterprises that need a scalable solution for handling a high volume of calls. Aircall operates on a subscription-based model, where clients pay a recurring fee based on the number of users and features they need. This model allows for continuous updates and support. Additionally, Aircall has an app marketplace where third-party developers can create integrations, enhancing the platform's functionality and providing extra revenue opportunities. The goal of Aircall is to streamline communication for businesses and improve their operational efficiency.

New York City, New YorkHeadquarters

2014Year Founded

$219.4MTotal Funding

SERIES_DCompany Stage

Consumer Software, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Food Allowance

Snacks & Drinks

Medical Insurance

Competitive Salary

Flexible remote policy

Retirement Savings Plan

Outings & Events

Fitness Fund

Commuter Benefits

Referral Bonus

Risks

Emerging AI-driven platforms may surpass Aircall's current feature set, threatening market share.

Economic downturns could reduce SMB spending on communication tools, impacting revenue.

Privacy regulations in the EU may increase compliance costs for Aircall.

Differentiation

Aircall offers seamless integration with CRM and helpdesk tools for efficient communication.

The platform supports multilingual capabilities, enhancing global reach and customer service.

Aircall's subscription model provides steady revenue and continuous updates for users.

Upsides

Growing demand for AI-driven customer service solutions aligns with Aircall's offerings.

The rise of remote work increases the need for cloud-based communication tools like Aircall.

Projected growth in cloud telephony services presents expansion opportunities for Aircall.

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