Strategic Account Director - Automotive Industry, Japan at Pendo

Tokyo, Japan

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

AutomotiveIndustries

Requirements

Proficient in selling enterprise software including LAND and EXPAND motion, with preference for experience in emerging SaaS solutions across the Japanese market
Demonstrated aptitude in cultivating relationships with senior executives across Global 1000 organizations, spanning both line-of-business and IT domains
Track record of success and expertise in Strategic Account sales, managing a small number of large global customers
Established proficiency in effectively overseeing a substantial and diverse sales opportunity pipeline as part of a collaborative team
Exceptional proficiency in communication (both written and verbal), interpersonal abilities, and delivering impactful presentations
Able to distinguish between productive activity and tangible results; demonstrate a strong and diligent work ethic
Capable of working autonomously while fostering effective collaboration within the Pendo team
Experience with Sales tools including Salesforce, Clari, Looker, DocuSign
Experience or strong understanding of MEDDIC and/or Force Management Methodology

Responsibilities

Execute a complex, value-based sales process encompassing multiple groups within your accounts
Responsible for strategic customers and prospects mainly in the Automotive Industry
Develop new business opportunities by analyzing and proactively targeting high-value needs across multiple functions and business lines
Effectively articulate Pendo’s unique business, solution, and functional value
Build executive awareness, sales pipeline, and bookings growth in accounts
Define account strategies through Account Plan that enable sales velocity by partnering with Solutions Engineers, Customer Success Managers, Technical Account Managers, involving BDR, Marketing and even executives in HQ if necessary
Effectively forecast sales opportunities while tracking and using critical metrics that predict sales success
Track all relevant sales activity using the company's Salesforce CRM platform
Other duties as assigned
Travel as needed across Japan

Skills

Strategic Sales

Account Management

Revenue Growth

Executive Engagement

Value Selling

Sales Pipeline

Account Planning

Quota Attainment

Team Collaboration

Enterprise Sales

Pendo

Enhances product experience and digital adoption

About Pendo

Pendo enhances digital products by providing solutions for product experience and digital adoption. Its platform integrates with clients' existing software, offering tools for in-app messaging, user analytics, and feedback collection. This allows businesses to understand user behavior and improve their products based on data-driven insights. Pendo primarily serves software companies, tech startups, and enterprises in the SaaS sector, charging subscription fees for access to its services. Unlike competitors, Pendo focuses specifically on user engagement and experience, helping clients guide users through new features and updates. The goal is to help businesses meet user expectations and achieve growth in a competitive market.

Raleigh, North CarolinaHeadquarters

2013Year Founded

$455.5MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Remote Work Options

Professional Development Budget

Risks

Increased competition from AI-driven platforms could threaten Pendo's market share.

Rapid AI innovation may outpace Pendo's integration capabilities, risking competitive edge loss.

Integration risks from Zelta AI acquisition could disrupt Pendo's operations if mismanaged.

Differentiation

Pendo integrates seamlessly with existing products, enhancing user engagement and feedback collection.

The platform offers in-app messaging, user analytics, and feedback tools for product improvement.

Pendo's AI-driven insights provide a comprehensive view of user behavior and product performance.

Upsides

Pendo's acquisition of Zelta AI enhances its AI capabilities for customer feedback analysis.

Partnership with Google Cloud's Vertex AI boosts product discovery and user personalization.

Pendo's $200 million ARR and customer growth highlight its strong market position.

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