Store Facilities Maint Coord at Dollar Tree

Chesapeake, Virginia, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Strong interpersonal skills and ability to work in a team environment
Excellent Customer Service and problem-solving skills
Strong verbal and written communication skills, Type 34 wpm
Computer literate in Microsoft products; Email literate (send, receive, attach documents)
After-hours “on call” phone rotation required
Flexible to work evenings and weekends on a rotating shift schedule
College degree or equivalent experience (desired)
Facilities Maintenance, Property Management and/or Call Center experience (desired)

Responsibilities

Coordinate all maintenance and repair issues for stores in assigned states
Respond/manage building emergencies (fires, floods, power outages, weather related hazards or alerts, liquid spills, plumbing issues or incident clean up)
Assist department managers with daily facility changes or needs as requested
Handle routine inquiries on basic facility needs; field phone calls/emails for maintenance requests
Prioritize requests and maintain an accurate database of call history information for stores within assigned states using internal Computerized Maintenance Management Systems (CMMS)
Develop relationships with vendors to ensure the best pricing and service to the stores
Review facility related invoices and facilitate the approval process up to payment within specified deadlines
Create and assign work orders to multiple technicians, subcontractors and service providers in assigned states
Provide reports on open and closed work orders and check status with the appropriate technician or service provider
Monitor expenditures on repair services for each store within assigned spending limits, up to $1500
Maintain accurate/current information in database for each store in assigned states
Administer certified business letters or facsimiles to Landlords as needed

Skills

CMMS

Microsoft Office

Customer Service

Problem Solving

Vendor Management

Work Order Management

Invoice Processing

Facilities Maintenance

Dollar Tree

Value retailer offering low-cost everyday items

About Dollar Tree

Dollar Tree operates over 8,000 stores and 25 distribution centers, providing a variety of products such as party supplies, home décor, health and beauty items, seasonal goods, and food at low prices. The company sources its merchandise globally, allowing it to offer high-value items that appeal to customers looking for affordable everyday and holiday essentials. Unlike many retailers, Dollar Tree maintains a strict pricing model where most items are priced at one dollar, which helps attract a diverse customer base. The company's goal is to adapt to market changes while ensuring customer satisfaction through a dedicated workforce and creative strategies.

Chesapeake, VirginiaHeadquarters

1986Year Founded

IPOCompany Stage

Consumer GoodsIndustries

10,001+Employees

Risks

Increased competition from Dollarama could impact Dollar Tree's market share.

The multi-price strategy might alienate traditional Dollar Tree customers.

Economic pressures could reduce demand for non-essential product lines.

Differentiation

Dollar Tree offers a wide range of products at extreme value prices.

The company sources merchandise globally to provide high-value items at low costs.

Dollar Tree operates over 8,000 stores across the U.S. and Canada.

Upsides

Expansion of private label brands can increase profit margins and customer loyalty.

Enhancing e-commerce capabilities can capture a larger share of the online retail market.

Partnerships with local suppliers can reduce supply chain disruptions.

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