Store Facilities Maint Coord at Dollar Tree

Chesapeake, Virginia, United States

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Strong interpersonal skills and ability to work in a team environment
Excellent Customer Service and problem-solving skills
Strong verbal and written communication skills, Type 34 wpm
Computer literate in Microsoft products; Email literate (send, receive, attach documents)
After-hours “on call” phone rotation required
Flexible to work evenings and weekends on a rotating shift schedule
College degree or equivalent experience (desired)
Facilities Maintenance, Property Management and/or Call Center experience (desired)

Responsibilities

Coordinate all maintenance and repair issues for stores in assigned states
Respond/manage building emergencies (fires, floods, power outages, weather related hazards or alerts, liquid spills, plumbing issues or incident clean up)
Assist department managers with daily facility changes or needs as requested
Handle routine inquiries on basic facility needs; field phone calls/emails for maintenance requests
Prioritize requests and maintain an accurate database of call history information for stores within assigned states using internal Computerized Maintenance Management Systems (CMMS)
Develop relationships with vendors to ensure the best pricing and service to the stores
Review facility related invoices and facilitate the approval process up to payment within specified deadlines
Create and assign work orders to multiple technicians, subcontractors and service providers in assigned states
Provide reports on open and closed work orders and check status with the appropriate technician or service provider
Monitor expenditures on repair services for each store within assigned spending limits, up to $1500
Maintain accurate/current information in database for each store in assigned states
Administer certified business letters or facsimiles to Landlords as needed

Skills

Key technologies and capabilities for this role

CMMSMicrosoft OfficeCustomer ServiceProblem SolvingVendor ManagementWork Order ManagementInvoice ProcessingFacilities Maintenance

Questions & Answers

Common questions about this position

What is the work arrangement or location for this role?

This is a full-time position based at 500 Volvo Parkway, Chesapeake, Virginia 23320.

What are the minimum requirements for this position?

Candidates must have strong interpersonal skills, ability to work in a team environment, excellent customer service and problem-solving skills, strong verbal and written communication skills with typing speed of 34 wpm, computer literacy in Microsoft products and email, after-hours on-call rotation, and flexibility for evenings and weekends on a rotating shift.

Is there a salary range mentioned for this job?

This information is not specified in the job description.

What is the company culture or work environment like?

The role emphasizes strong interpersonal skills, teamwork, excellent customer service, and problem-solving in a collaborative environment.

What makes a strong candidate for this Facilities Maintenance Coordinator role?

A strong candidate would have a college degree or equivalent experience, plus facilities maintenance, property management, or call center experience.

Dollar Tree

Value retailer offering low-cost everyday items

About Dollar Tree

Dollar Tree operates over 8,000 stores and 25 distribution centers, providing a variety of products such as party supplies, home décor, health and beauty items, seasonal goods, and food at low prices. The company sources its merchandise globally, allowing it to offer high-value items that appeal to customers looking for affordable everyday and holiday essentials. Unlike many retailers, Dollar Tree maintains a strict pricing model where most items are priced at one dollar, which helps attract a diverse customer base. The company's goal is to adapt to market changes while ensuring customer satisfaction through a dedicated workforce and creative strategies.

Chesapeake, VirginiaHeadquarters

1986Year Founded

IPOCompany Stage

Consumer GoodsIndustries

10,001+Employees

Risks

Increased competition from Dollarama could impact Dollar Tree's market share.

The multi-price strategy might alienate traditional Dollar Tree customers.

Economic pressures could reduce demand for non-essential product lines.

Differentiation

Dollar Tree offers a wide range of products at extreme value prices.

The company sources merchandise globally to provide high-value items at low costs.

Dollar Tree operates over 8,000 stores across the U.S. and Canada.

Upsides

Expansion of private label brands can increase profit margins and customer loyalty.

Enhancing e-commerce capabilities can capture a larger share of the online retail market.

Partnerships with local suppliers can reduce supply chain disruptions.

Land your dream remote job 3x faster with AI

Try Jobo Free