Store Associate at CVS Health

Roanoke, Virginia, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, HealthcareIndustries

Requirements

At least 16 years of age
Physical ability to remain upright on feet for sustained periods
Physical ability to lift and exert up to 35 lbs occasionally, up to 10 lbs frequently, and negligible force regularly, including overhead lifting
Visual acuity for close work such as viewing computer terminals, reading, and inspecting small parts/details
Availability for shifts Monday-Friday 4 pm - 12 am (Midnight) and every other weekend
High School diploma or equivalent (preferred but not required)

Responsibilities

Provide differentiated customer service by anticipating needs, demonstrating compassion, and resolving service issues
Greet customers warmly, maintain eye contact, and offer help locating items
Perform cashier duties accurately, handling cash, checks, and credit card transactions per company policies
Maintain sales floor by restocking shelves, checking in vendors, updating pricing, and completing inventory tasks
Support store opening and closing activities
Provide customer support to all departments (e.g., photo, beauty), ensuring they are stocked and operational
Assist pharmacy personnel, including working regular shifts in pharmacy for growth opportunities
Embrace and advocate for new CVS services and loyalty programs

Skills

Key technologies and capabilities for this role

Customer ServiceCashierInventory ManagementRetail SalesPoint of SaleStockingVendor Coordination

Questions & Answers

Common questions about this position

Is this a full-time or part-time position?

This is a part-time position.

What is the salary range for the Store Associate role?

This information is not specified in the job description.

What are the minimum age and physical requirements for this job?

Candidates must be at least 16 years of age and able to remain upright on their feet for sustained periods, lift up to 35 lbs occasionally and 10 lbs frequently, and have close visual acuity for tasks like reading and inspection.

What kind of customer service skills are needed for this role?

The role requires providing differentiated customer service by anticipating needs, demonstrating compassion, giving warm greetings, maintaining eye contact, and resolving service issues.

What previous experience is preferred for the Store Associate position?

Previous experience in a retail or customer service setting is preferred.

What is the company culture like at CVS Health?

CVS Health emphasizes a purpose-driven environment with dedicated colleagues passionate about transforming health care, focusing on compassion, convenience, and positively impacting customers' lives one at a time.

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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