[Remote] Stop Loss Support Specialist at Voya Financial

The Stop Loss Support Specialist will review complex claims and situations, making decisions that may deviate from normal guidelines and providing direction on excess risk claims. They will respond to claim and reporting inquiries, manage claim suspense accounts for accurate processing and financial reporting, and oversee mid-policy period and year-end audits. Responsibilities also include providing direction, developing, training, and mentoring less experienced claims staff through audits and feedback, assisting in process improvement development and implementation, participating in department projects, and performing stop loss claims systems testing.