Trip Support Specialist III
World Kinect- Full Time
- Junior (1 to 2 years)
Candidates must have a minimum Diploma (D3) and experience in the expedition field is preferred. They should be assertive, disciplined, responsible, and possess a high work ethic. Proficiency in IT, particularly MS Office, is required, along with strong leadership skills and the ability to work under pressure.
The Station Supervisor will conduct recruitment for Rider/Driver manpower as needed and manage workflow effectively. They will create and organize employee schedules, assist in resolving employee issues and disputes, communicate effectively with the team, and understand the Ninja operator system. Additionally, they will handle email disputes, manage COD reports and storage, and oversee freelance salary submissions and route monitoring.
Technology-enabled logistics and delivery services
Ninja Van provides delivery services in Southeast Asia, catering to both businesses and individuals. The company focuses on creating a simple and efficient delivery experience through its technology platform, which enables real-time tracking of parcels and allows customers to schedule deliveries at their convenience. Ninja Van operates a wide network of drop-off and pick-up points to enhance accessibility. The company generates revenue by charging delivery fees based on parcel size, weight, and distance, and also offers additional services like cash on delivery. Unlike many competitors, Ninja Van emphasizes customer service and a user-friendly experience, making it a significant player in the region's logistics market.