Customer Service Representative
Beyond FinanceFull Time
Entry Level & New Grad
Key technologies and capabilities for this role
Common questions about this position
Full-time employees receive Medical/Dental/Vision Insurance, 401(k) Retirement Savings Plan, 25% employee discount & FAM Membership, Vacation and Sick Time, and EAP through AllOne Health.
This is an on-site position in a fast-paced, delivery-only Starbucks cafe in Shady Side, requiring presence during all hours of operations including early mornings, evenings, weekends, and holidays.
Previous Starbucks/food service experience is preferred but not required; candidates need a welcoming and helpful attitude, ability to learn and adapt to technology, work independently and in a team, focus on quality, attention to detail, and follow multi-step processes.
It's an energetic, fast-paced store environment where no two days are the same, focusing on speed, quality, exceptional customer experience, and maintaining Gopuff and Starbucks standards while working with a team of thinkers, dreamers, and risk takers.
Strong candidates have a welcoming attitude, adaptability to technology and varying shifts, ability to work independently and in a team, strong attention to detail, pride in quality work, and enthusiasm for a fast-paced environment; prior food service experience is a plus.
Digital delivery service for convenience items
GoPuff is a digital delivery service that specializes in providing convenience items, snacks, and beverages directly to consumers. Customers can easily place orders through the GoPuff website or app, and their selected products are delivered straight to their doorsteps. The service offers a wide range of items, from candy bars to alcoholic beverages, catering to those who want quick access to everyday goods. Revenue is generated through product sales and delivery fees, with promotional deals available to attract more customers. What sets GoPuff apart from its competitors is its extensive product selection and commitment to fast delivery, aiming to meet the needs of consumers looking for convenience.