Staffing/PEO Relationship Manager

Employment Type: Full-time Location Type: Remote Salary: Not specified

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses worldwide. We leverage our unique combination of data, analytics, and software to redefine lending practices, prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market. We also assist millions of people in achieving their financial goals, saving them time and money.

Experian operates across diverse market segments including financial services, healthcare, automotive, agribusiness, and insurance. We are committed to investing in our people and advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we employ 22,500 people across 32 countries. Our corporate headquarters are located in Dublin, Ireland.

Learn more at experianplc.com.

Job Description

The Staffing/PEO (Professional Employer Organization) Relationship Manager will be responsible for managing business relationships, prioritizing business needs, and facilitating support for Employer Services Staffing and PEO clients, as well as new business. Success in this role will be demonstrated by acting as the client's advocate, driving a superior customer experience with professional insight, and fostering potential for growth.

Key Responsibilities:

• Maintain ongoing contact with clients to understand their environments and processes.
• Identify existing and potential applications for Experian Employer Services products and services.
• Serve as a client liaison between the client and internal departments.
• Prioritize client requests and utilize appropriate support mechanisms.
• Support the renewal of existing business and implement retention strategies.
• Gather data and insights regarding client usage, ensuring it meets projected levels.
• Coordinate service deliverables based on client needs.
• Collaborate with and advise leadership regarding expansion opportunities and assignments.
• Inform and educate clients on new and existing projects.

You will report to the Sr. Director of Relationship Management.

Qualifications

Required Qualifications:

• Bachelor's Degree or equivalent work experience.
• 2+ years of proven sales experience or a business development background with a strong customer focus.
• Demonstrated experience and comfort in developing and managing senior-level client relationships.
• Strong consultative sales and negotiation skills.
• Ability to travel.

Additional Information

Benefits/Perks:

• Great compensation package and bonus plan.
• Core benefits including full medical, dental, vision, and matching 401(k).
• Fully remote environment.
• Flexible time off, including volunteer time off, vacation, sick leave, and 12 paid holidays.

Company Culture & Values:

Experian celebrates uniqueness and prioritizes its people agenda, focusing on DEI, work/life balance, development, authenticity, collaboration, wellness, and reward & recognition. Our people-first approach has earned us numerous accolades, including:

• World's Best Workplaces™ 2024 (Fortune Top 25)
• Great Place To Work™ in 24 countries
• Glassdoor Best Places to Work 2024

Explore Experian Life on social media or our Careers Site to learn more about our unique culture.

Equal Opportunity Employer:

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is integral to Experian's DNA, and our diverse workforce drives our success. We believe everyone can succeed at Experian and bring their authentic selves to work, regardless of gender, ethnicity, religion, color, sexuality, physical ability, or age.

If you require accommodation due to a disability or special need, please inform us at the earliest opportunity. All information will be kept confidential.