Staff Systems Engineer at Yext

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaSIndustries

Requirements

8+ years of experience in backend, DevOps, or infrastructure engineering roles, with 2+ years in a staff-level or principal-level capacity
5 years of experience in a large-scale SaaS, PaaS or IaaS environment
Extensive experience deploying and operating several open-source clustered systems such as Elastic, Redis, Kafka, Etcd, Vitess, etc
Advanced knowledge of at least one of AWS, GCP or Azure
Expertise in containerization and orchestration (e.g., Docker, Nomad, Kubernetes, ECS)
Fluency with infrastructure-as-code and automation (Terraform, Ansible, Pulumi, etc.)
Proven track record of leading large-scale infrastructure migrations, high-availability projects, or performance optimizations
Familiarity with observability stacks (Prometheus, Grafana, ELK, OpenTelemetry, etc.)
Excellent communication skills, and a collaborative, mentoring mindset

Responsibilities

Lead the design and evolution of infrastructure systems that power our core SaaS platform, focusing on performance, security, reliability, and developer experience
Act as a technical authority on infrastructure topics such as container orchestration (e.g., Nomad/K8s), data durability, availability, CI/CD, and cloud-native architecture
Collaborate cross-functionally with product engineering, SREs, and security teams to drive infrastructure projects from concept to production
Evaluate and implement architectural improvements
Document system designs and instruct developers on their use
Mentor and guide engineers from junior to senior levels, contributing to an engineering culture of technical excellence, ownership, and continuous learning
Participate in an on-call rotation

Skills

Key technologies and capabilities for this role

KubernetesNomadCI/CDcontainer orchestrationcloud-native architectureSREinfrastructure as codedata durabilityavailability

Questions & Answers

Common questions about this position

What experience level is required for the Staff Systems Engineer role?

The role requires 8+ years of experience in backend, DevOps, or infrastructure engineering roles, including 2+ years in a staff-level or principal-level capacity, and 5 years in a large-scale SaaS, PaaS, or IaaS environment.

What key technical skills are needed for this position?

Required skills include extensive experience with open-source clustered systems like Elastic, Redis, Kafka, Etcd, Vitess; advanced knowledge of AWS, GCP, or Azure; expertise in containerization and orchestration such as Docker, Nomad, Kubernetes, ECS; and fluency with infrastructure-as-code tools like Terraform, Ansible, Pulumi.

What is the salary range for this Staff Systems Engineer position?

This information is not specified in the job description.

Is this role remote or does it require office work?

This information is not specified in the job description.

What does the company culture look like at Yext?

Yext fosters an engineering culture of technical excellence, ownership, and continuous learning, with enthusiastic collaborators and recognition as a 'Best Place to Work' globally; the role involves mentoring engineers and participating in on-call rotation.

Yext

AI-powered search solutions for businesses

About Yext

Yext provides AI-powered search solutions through its Yext Answers Platform, which allows businesses to give direct answers to user queries instead of just links. This platform uses natural language processing to understand the context of search queries, ensuring users receive accurate information. Yext caters to a wide range of clients, from large enterprises to small businesses, and focuses on improving search experiences in areas like marketing, customer support, and e-commerce. The company operates on a subscription model, where clients pay for access to the platform and its features, which are supported by a centralized Knowledge Graph that maintains consistent information across digital platforms. Yext also offers a training and community engagement platform called Hitchhikers, where users can enhance their knowledge and connect with others. The goal of Yext is to enhance search capabilities for businesses, leading to better user experiences and high customer satisfaction.

New York City, New YorkHeadquarters

2006Year Founded

$115MTotal Funding

IPOCompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Comprehensive Benefits Program - One of our top priorities is to maintain the health and wellbeing of our employees and their families. We offer a robust and comprehensive benefits program, which includes top-quality health insurance (medical, dental, vision), paid parental leave, a 401(k) with match or retirement pension plan, equity, commuter benefits, and more.

Invested in Your Wellbeing - In addition to our top-tier benefits, we also have a holistic wellness program that includes physical and mental health services. A few employee-favorite perks are our company-wide subscription to the meditation, sleep, and relaxation app Calm, as well as our corporate ClassPass membership.

Stay Informed - Our leadership team is committed to company-wide transparency, ranging from email blasts, biannual goal-setting days, and a weekly all-hands video meeting called Manifesto. Manifesto is a time for leadership to share company updates, showcase new products, highlight new deals, and provide kudos to well-deserved employees.

Collaborative Workspaces - Yext has amazing workspaces in many of the greatest cities in the world — from our magnificent new HQ in New York City to those in Chicago, Greater Washington DC, London, Miami, Munich, Paris, Tokyo, San Francisco, and more. Most job families within Yext allow employees to work from any office so they can experience the face-to-face collaboration, spontaneous interaction, and mutual learning that have become such hallmarks of our culture across the globe.

Life-Work Balance - We work hard and play even harder, but we also recognize that our employees wear multiple hats as parents, mentors, caretakers, volunteers, and more. That’s why we offer flexible and generous vacation, paid company and bank holidays, and sick days for when you’re feeling under the weather — all in an effort to give our employees more time to do the things they love with the ones they love and support a better life-work balance.

Upward Mobility - One of the perks of being a relatively new publicly traded company is that there is no shortage of opportunity. This means our employees are presented with countless chances to move internally. Internal mobility is at the forefront of Yext’s hiring, as are learning and development, alongside our mentorship program and monthly lunch and learns sponsored by our ERGs.

Risks

Yext's acquisition of Hearsay Systems could strain financial resources if synergies aren't realized.

Potential sale amid takeover interest may disrupt operations and client relationships.

Rapid AI and NLP evolution requires continuous R&D investment, posing financial risks.

Differentiation

Yext's AI-powered search solutions provide direct answers, enhancing user experience.

The Yext Answers Platform uses NLP to understand search query context and meaning.

Yext's Knowledge Graph ensures consistent and accurate information across digital touchpoints.

Upsides

AI-driven personalization in search results enhances user engagement, aligning with Yext's focus.

The rise of voice search highlights the need for Yext's advanced NLP capabilities.

The demand for centralized digital information management supports Yext's Knowledge Graph approach.

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