Rula

Staff Software Engineer - Patient Experience (Remote)

United States

$187,000 – $220,000Compensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Mental Health, HealthTechIndustries

Staff Software Engineer

Salary: $187K - $220K Employment Type: Full-Time Location Type: Remote (US-based only)

Position Overview

Rula is seeking a Staff Software Engineer to join our Patient Experience Team. This team is responsible for the end-to-end patient care journey, focusing on building and maintaining the patient portal. This central platform empowers patients to manage scheduling, billing, communication with their care team, and treatment plan tracking. Our work directly impacts patient engagement, retention, and operational efficiency.

As a Staff Engineer, you will lead the design and development of high-impact, full-stack systems, significantly influencing the team's technical direction. You will collaborate with product and engineering partners to guide architectural decisions, ensuring our systems are reliable, secure, and scalable. Beyond delivering critical features, you will mentor engineers, shape the technical roadmap, and contribute to Rula's engineering culture. Your contributions will directly impact how individuals access and experience mental healthcare.

Responsibilities

  • Lead the design and development of high-impact, full-stack systems.
  • Define the team’s technical direction.
  • Collaborate closely with product and engineering partners to guide architectural decisions.
  • Ensure systems are reliable, secure, and scalable.
  • Mentor engineers, review system architectures, and define scalable design patterns.
  • Influence the technical roadmap and contribute to Rula’s broader engineering culture.

Required Qualifications

  • 8+ years of experience as a software engineer, building and maintaining scalable, production-ready systems.
  • Full-stack expertise with a frontend focus, including deep experience with React, state management, and performance optimization.
  • Strong backend experience with TypeScript and Node.js.
  • Experience with microservices and/or event-based architectures.
  • Proven ability to lead complex technical projects across teams, owning the full development lifecycle.
  • Excellent collaboration and communication skills, with a demonstrated ability to align technical efforts to business goals.
  • Experience mentoring engineers, reviewing system architectures, and defining scalable design patterns.

Preferred Qualifications

  • Computer Science degree or equivalent practical experience.
  • Familiarity with modern infrastructure and frameworks such as Kafka and AWS.
  • Comfortable participating in on-call rotations and resolving complex production issues.
  • Experience building systems in high-reliability or accuracy-critical domains (e.g., healthcare, finance).
  • Background working in early-stage or high-growth startup environments.

Note: While having preferred qualifications enhances your candidacy, possessing all of them is not mandatory. We encourage all interested applicants to apply, even if they do not meet every preferred requirement.

Company Information & Benefits

Rula is dedicated to treating the whole person, not just symptoms, in mental healthcare. We aim to destigmatize mental health and embrace it as an integral part of overall well-being. We provide quality, evidence-based, and compassionate care to empower individuals to achieve their full potential.

As part of the Rula team, full-time employees receive:

  • 100% Remote Work Environment: US-based employees only, with working hours designed to support a healthy work-life balance.
  • Attractive Pay and Benefits: Full transparency of pay ranges.
  • Comprehensive Health Benefits: Medical, dental, vision, life, disability, and FSA/HSA.
  • 401(k) Plan Access: For future savings.
  • Generous Time-Off Policies: Including 2 company-wide shutdown weeks per year for self-care (for most employees).
  • Paid Parental Leave: Available for all parents.
  • Employee Assistance Program (EAP): Support for mental and physical health.
  • New Hire Home Office Stipend.

Skills

Full-Stack Development
System Design
Scalability
Reliability
Security
Mentoring
Architectural Decisions
Team Collaboration

Rula

Telehealth platform for mental health services

About Rula

Rula operates in the telehealth market, focusing on mental health services. The platform helps individuals find suitable therapists by matching them based on their preferences, insurance information, and specific needs. Rula partners with major insurance carriers to offer affordable mental healthcare, making it accessible to a wider audience. The company has a network of over 8,000 licensed therapists, ensuring high-quality care through thorough background checks and clinical reviews. Clients can connect with therapists via live video sessions, providing convenience and flexibility. Rula's goal is to simplify the process of accessing mental health support and to make therapy more affordable for everyone.

Los Angeles, CaliforniaHeadquarters
2019Year Founded
$107.9MTotal Funding
SERIES_BCompany Stage
Enterprise Software, HealthcareIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Remote Work Options
401(k) Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Parental Leave
Mental Health Support
Home Office Stipend
Phone/Internet Stipend
Wellness Program

Risks

Increased competition from telehealth startups may erode Rula's market share.
Rapid provider network expansion could challenge consistent quality of care.
Reliance on insurance partnerships risks changes in reimbursement policies.

Differentiation

Rula offers a network of over 10,000 diverse, licensed mental health providers.
Rula's partnerships with major insurers ensure affordable care for over 120 million people.
Rula provides next-day therapy availability and 24/7 crisis support across the U.S.

Upsides

Partnership with Amino Health expands Rula's reach and patient acquisition potential.
Collaboration with Amazon enhances visibility and accessibility for mental health services.
Doug Newton's appointment as CMO strengthens clinical strategies and patient care quality.

Land your dream remote job 3x faster with AI