Staff Software Engineer, Customer Experience at Metropolis

New York, New York, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, Mobility, TransportationIndustries

Requirements

10+ years of experience building customer centric applications and products
Experience initiating and driving technical direction
Proven track record of designing and delivering large-scale distributed systems and software products in high volume consumer facing applications
Extremely strong fundamental computer science skills and expert level knowledge of Scala or Java or related language
Strong experience with data-intensive architectures
Deep understanding of tradeoffs involved in release engineering and other processes
Excellent written and verbal communication skills with a proven ability to present complex information in a clear and concise manner to a variety of audiences
Track record of successful cross-functional collaboration while building customer solutions in B2C and B2B settings
Preferred Qualifications
Advanced degree in a technical field such as computer science
Previous experience working inside innovative, high-growth environments
Experience succeeding in situations with high levels of ambiguity
Experience with leading the development of industry altering infrastructure
Experience with leveraging AI technology to streamline engineering activities

Responsibilities

Provide technical direction that influences the entire company by formulating and implementing technical vision and roadmap
Establish the technologies and best practices needed to achieve operational excellence in system reliability while enabling rapid experimentation and data-informed decisions
Through technology, enable step function improvements in developer experience and velocity
Be a great coach to bring the best out of our engineers and a key driver of hiring top talent
Empower collaborative environment where best product and technical ideas are nurtured and come to life
Create competitive advantages for our customers through their use of our global platform

Skills

Key technologies and capabilities for this role

Computer VisionAISoftware EngineeringTechnical LeadershipTeam LeadershipCustomer ExperienceProduct DevelopmentApplication DevelopmentMobility Platforms

Questions & Answers

Common questions about this position

What experience level is required for this Staff Software Engineer role?

The role requires 10+ years of experience building customer-centric applications and products, along with experience initiating and driving technical direction.

What are the key responsibilities of this position?

Responsibilities include providing technical direction that influences the company, establishing technologies for operational excellence, improving developer experience, coaching engineers, and empowering a collaborative environment.

What is the company culture like at Metropolis?

Metropolis operates in a fast-paced, challenging, and fun environment where the team works together as one to deliver commitments, challenges the status quo daily, and fosters an engineering-led culture.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

Metropolis

Technology-driven facility management for parking

About Metropolis

Metropolis focuses on improving facility management, particularly in the parking sector, by using computer vision technology to facilitate checkout-free payments. This technology allows drivers to park and pay without the need for traditional payment methods, making the process more efficient. Metropolis serves a variety of clients, including real estate owners and valet services, and operates in over 360 cities across North America, processing more than $4 billion in payments each year. What sets Metropolis apart from its competitors is its integration of payment solutions with facility management services, which not only enhances the parking experience but also increases asset productivity for its clients. The company's goal is to streamline parking operations and create revenue opportunities for its clients through its advanced technology and services.

Santa Monica, CaliforniaHeadquarters

2017Year Founded

$1,240.7MTotal Funding

DEBTCompany Stage

Automotive & Transportation, Fintech, Real EstateIndustries

501-1,000Employees