Staff Software Engineer, Customer Experience at Metropolis

New York, New York, United States

Apply Now

Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, Mobility, TransportationIndustries

Requirements

10+ years of experience building customer centric applications and products
Experience initiating and driving technical direction
Proven track record of designing and delivering large-scale distributed systems and software products in high volume consumer facing applications
Extremely strong fundamental computer science skills and expert level knowledge of Scala or Java or related language
Strong experience with data-intensive architectures
Deep understanding of tradeoffs involved in release engineering and other processes
Excellent written and verbal communication skills with a proven ability to present complex information in a clear and concise manner to a variety of audiences
Track record of successful cross-functional collaboration while building customer solutions in B2C and B2B settings
Preferred Qualifications
Advanced degree in a technical field such as computer science
Previous experience working inside innovative, high-growth environments
Experience succeeding in situations with high levels of ambiguity
Experience with leading the development of industry altering infrastructure
Experience with leveraging AI technology to streamline engineering activities

Responsibilities

Provide technical direction that influences the entire company by formulating and implementing technical vision and roadmap
Establish the technologies and best practices needed to achieve operational excellence in system reliability while enabling rapid experimentation and data-informed decisions
Through technology, enable step function improvements in developer experience and velocity
Be a great coach to bring the best out of our engineers and a key driver of hiring top talent
Empower collaborative environment where best product and technical ideas are nurtured and come to life
Create competitive advantages for our customers through their use of our global platform

Skills

Computer Vision

Software Engineering

Technical Leadership

Team Leadership

Customer Experience

Product Development

Application Development

Mobility Platforms

Metropolis

Technology-driven facility management for parking

About Metropolis

Metropolis focuses on improving facility management, particularly in the parking sector, by using computer vision technology to facilitate checkout-free payments. This technology allows drivers to park and pay without the need for traditional payment methods, making the process more efficient. Metropolis serves a variety of clients, including real estate owners and valet services, and operates in over 360 cities across North America, processing more than $4 billion in payments each year. What sets Metropolis apart from its competitors is its integration of payment solutions with facility management services, which not only enhances the parking experience but also increases asset productivity for its clients. The company's goal is to streamline parking operations and create revenue opportunities for its clients through its advanced technology and services.

Santa Monica, CaliforniaHeadquarters

2017Year Founded

$1,240.7MTotal Funding

DEBTCompany Stage

Automotive & Transportation, Fintech, Real EstateIndustries

501-1,000Employees

Benefits

Health Insurance

401(k) Retirement Plan

Disability Insurance

Life Insurance

Stock Options

Performance Bonus

Risks

Increased competition from BMW-owned ParkMobile may impact market share.

The SP Plus acquisition may pose integration challenges and financial strain.

Rapid expansion could lead to operational inefficiencies and quality control issues.

Differentiation

Metropolis uses AI and computer vision for checkout-free parking payments.

The company integrates its platform into field operations for revenue generation.

Metropolis serves diverse clients, including real estate and valet services.

Upsides

Metropolis processes over $4 billion in payments annually across 360 cities.

The acquisition of SP Plus Corporation expands Metropolis's market reach.

AI-driven dynamic pricing models optimize revenue in real-time.

Land your dream remote job 3x faster with AI

Try Jobo Free