Staff Software Engineer, Backend at Ro

New York, New York, United States

Ro Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

Requirements

  • 7 - 10+ years of software engineering experience
  • Experience architecting, designing, and building scalable web applications and distributed systems
  • Proficiency with Python, relational databases, and frameworks like FastAPI or Django
  • Hands-on experience in metrics instrumentation and data-driven performance tuning leveraging tools like Datadog and Ro’s load testing infrastructure
  • Proven track record of scaling complex, data-intensive backend systems through rapid growth (ideally in a mid-to-late stage startup environment), ensuring high performance and availability
  • Deep understanding of distributed systems (data consistency, communication patterns, and service boundaries) backed by hands-on experience building and maintaining data-intensive production systems
  • Strong sense of ownership, with the ability to understand and break down complex problem spaces into technical roadmaps
  • Demonstrated ability to collaborate with other engineers and cross-functional partners to create the best possible products

Responsibilities

  • Design and build scalable, reliable, and resilient distributed services using Python and FastAPI
  • Operate as an owner and technical leader within your team's domain and proactively assess and improve system performance and reliability
  • Drive engineering excellence through best practices in testing, monitoring, observability, and performance optimization
  • Actively contribute to building the team’s architectural vision and technical roadmap
  • Collaborate on code reviews and technical design documents to ensure the consistent application of best practices across relevant domains
  • Lead cross-functional technical efforts — collaborating closely with product managers, designers, and engineers from adjacent teams to ensure alignment and technical integrity across boundaries
  • Participate in on-call rotations to ensure reliability of production systems

Skills

Python
FastAPI
Distributed Systems
Backend Services
API Design

Ro

Online platform for telemedicine services

About Ro

Ro.co offers an online platform for healthcare services, focusing on adults who want to manage their health from home. The platform allows patients to consult with healthcare providers, receive diagnoses, and get treatment recommendations without needing to visit a clinic. Users complete an online visit where they detail their symptoms and health history, which is then reviewed by a US-licensed healthcare professional who provides personalized treatment recommendations. If necessary, prescriptions are shipped directly to the patient in discreet packaging with free shipping. Ro.co prioritizes privacy and security, ensuring compliance with privacy laws and implementing measures to protect user data. Unlike many competitors, Ro.co provides a seamless end-to-end healthcare experience, making it easier for patients to access the care they need from the comfort of their homes.

New York City, New YorkHeadquarters
2017Year Founded
$998.1MTotal Funding
LATE_VCCompany Stage
Consumer Software, HealthcareIndustries
1,001-5,000Employees

Benefits

Medical, dental, & vision benefits
One Medical membership
Equity
Flexible Time Off
Gym reimbursement stipend
Learning & development stipend
Paid parental leave
Flexible work arrangements
Dog-friendly office
Company-wide events

Risks

Layoffs at Ro may impact service quality and customer satisfaction.
Competition from companies like Fabric could challenge Ro's market position.
Drug shortages, despite tracking efforts, may lead to customer dissatisfaction.

Differentiation

Ro offers a vertically integrated platform combining telehealth, lab services, and pharmacy.
Ro's GLP-1 Supply Tracker addresses drug shortages, enhancing patient care management.
Ro provides a seamless, end-to-end healthcare experience without the need for insurance.

Upsides

Increased telehealth demand post-COVID-19 boosts Ro's market expansion opportunities.
Ro's ro.OS platform enhances patient satisfaction and retention through seamless care.
Partnership with Modon Developments expands Ro's geographical footprint in New Cairo.

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