Podium

Staff Software Engineer

Lehi, Utah, United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Local Business Solutions, AI, SaaSIndustries

About Podium

At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money.

Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies.

At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you!

The Role

At Podium, we’re looking for a Staff AI Engineer who is interested in having an impact on how we deliver our AI Employee products to our customers to help go from converting leads to revenue. An engineer who is excited about AI and eager to make a significant impact to help architect and innovate. As an engineer at Podium, you’ll have the chance to work on projects that directly shape the success of our platform and the businesses we support.

You’ll be part of an engineering team that collaborates across departments to solve real-world problems for small businesses at scale. You will help build scalable, high-performance systems and contribute to the continuous evolution of our platform by leveraging AI technologies. If you are passionate about AI, innovation, and solving complex challenges, and want to create solutions that make a real difference, we’d love to have you join us!

What You Will Be Doing

  • Developing and maintaining robust, scalable systems that have a direct impact on the success of our products and the businesses we serve, with a focus on AI-driven solutions.
  • Collaborating across teams, including Engineering, Sales, and Customer Support, to identify needs and create innovative AI solutions.
  • Continuously improving the platform by implementing new AI features and technologies that enhance the user experience.
  • Contributing to a culture of learning, innovation, and continuous improvement, while staying ahead of trends in AI.

What You Should Have

  • 8+ years of experience in software development, with expertise in modern programming languages.
  • Passionate about AI with experience architecting and delivering impactful AI-driven features.
  • Strong problem-solving and analytical skills, with a track record of driving innovation in fast-paced, iterative development environments.
  • Excellent communication skills and a collaborative mindset, with the ability to work across teams and articulate technical concepts effectively.
  • Ability to thrive in a rapidly changing environment and tackle ambiguous problems head-on.

What We Hope You Have

  • 8+ years of experience contributing to the architecture and design of large-scale systems.
  • Proven ability to innovate and deliver high-impact AI-driven solutions that shape the direction of a product.
  • Experience collaborating in cross-functional teams to create and refine AI solutions.
  • A passion for pushing the envelope on AI technology and driving continuous improvement.

BENEFITS

  • Open and transparent culture
  • Life insurance, long and short-term disability coverage
  • Paid maternity and paternity leave
  • Fertility Benefits
  • Generous vacation time, plus three 4-day summer holiday weekends
  • Excellent medical, dental, and vision benefits
  • 401k Plan with company matching
  • Bi-annual swag drops with cool Podium gear and apparel
  • A stellar HQ (Utah) gym with local professional coaches and classes offered
  • Onsite HQ (Utah) child care center, subsidized for employees

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment.

Skills

AI
System Architecture
Scalability
High-performance systems
Problem-solving
Innovation

Podium

Streamlines local business communications and payments

About Podium

Podium delivers a multi-product platform specifically designed for local businesses, combining AI technologies to enhance communication, facilitate payments, and manage text marketing campaigns effectively. The company's robust features, including review generation, webchat, text messaging, and phone call management, not only optimize day-to-day operations but also drive local business growth. Working at Podium offers the opportunity to contribute to innovative solutions that make significant impacts in how local businesses engage with their customers and manage their services efficiently.

Lehi, UtahHeadquarters
2014Year Founded
$407.2MTotal Funding
SERIES_DCompany Stage
Enterprise Software, Fintech, AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Open and transparent culture
Remote first work setting for Engineering & Product
Great opportunities for career growth
401(k) with a competitive matching contribution plan
Unlimited vacation (yes, we want you to have a work-life balance)
Great medical, dental, vision benefits
Lots of Swag

Risks

Twilio's acquisition of Zipwhip may increase competition in business texting services.
Strategic shifts by new CMO Pauline Reader might not align with customer expectations.
Podium's exposure to the water heater market could face demand fluctuations and regulatory changes.

Differentiation

Podium offers a unique messaging platform tailored for local business interactions.
The platform integrates seamlessly with various communication channels for unified customer experiences.
Podium's tools enable businesses to gather online reviews and enhance customer relationships.

Upsides

Podium's partnership with Bradford White enhances its reach in the contractor market.
The rise of SMS marketing with a 98% open rate benefits Podium's messaging platform.
Integration with AI-driven chatbots boosts customer interaction and satisfaction for Podium users.

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