Staff Site Reliability Engineer at Chamberlain Group

Oak Brook, Illinois, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IoTIndustries

Requirements

Bachelor's Degree in Computer Science or related field (an advanced degree in a directly applicable area may substitute for up to two years of job-related experience)
7+ years of infrastructure and operations experience in a technical role, including design, implementation, disaster recovery, network security architecture, and engineering
Experience with Agile methodologies and Scrum
Experience in software development
Experience with cloud platforms like AWS or others
Experience with IaC at scale with tools like Terraform and ArgoCD
Experience with Kubernetes
Experience with observability tools like Prometheus & Grafana, Datadog, and New Relic
Experience with Linux, Windows platforms, and Active Directory
Experience working in a team

Responsibilities

Design and engineer infrastructure environment & platform to solve current challenges and create future opportunities
Lead initiatives to improve the platform from inception to design, implementation, and optimization, working with many teams and team members
Establish working relationships with business members, technical staff, and subject matter experts to help create and execute the infrastructure roadmap
Correspond with TECH/IT executives and stakeholders to maintain and execute the infrastructure roadmap
Provide forward-thinking on technology and innovative solutions with a strong emphasis on automating infrastructure and technology solutions
Evolve PaaS implementations, working with vendor solutions and cloud services
Participate in monitoring, troubleshooting, and RCA for security and infrastructure events
Accomplish tasks both independently and collaboratively; provide high-quality work in a deadline-driven environment
Provide leadership, assistance, and technical guidance to the SRE Team
Facilitate and manage discussions with TECH/IT Executives, Architects, and Senior Engineers
Collaborate with security team on architecture design and tools
Provide governance of Infrastructure as a Service environment; stay current on TECH/IT strategy, business goals, technology trends, updates, and releases
Comply with security requirements set forth by the Information Security team and the ISO 27001 Security Roles, Responsibilities, and Authorities Document
Indirect supervisory role as a leader on the team; lead projects from inception to implementation and lead other team members to succeed
Comply with health and safety guidelines and rules; ensure compliance across teams
Protect Chamberlain Group’s reputation by keeping information confidential
Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies
Contribute to the team effort by accomplishing related results and participating on projects as needed

Skills

Key technologies and capabilities for this role

LinuxWindowsCloud InfrastructurePaaSAutomationMonitoringTroubleshootingRCASoftware DevelopmentScalabilityHigh Availability

Questions & Answers

Common questions about this position

What is the employment type for this Staff Site Reliability Engineer position?

The position is full-time.

Is this Staff Site Reliability Engineer role remote or office-based?

This information is not specified in the job description.

What key skills and experience are required for the Staff Site Reliability Engineer role?

The role requires demonstrated software development skills, experience in a cloud environment with Linux and Windows system expertise, and experience designing and implementing systems at scale in a highly available global cloud platform.

What is the team structure like for this SRE position?

The role involves an indirect supervisory role as a leader on the SRE Team, providing leadership, assistance, and technical guidance to team members, and collaborating with globally distributed teams.

What makes a strong candidate for the Staff Site Reliability Engineer position?

Strong candidates will have software development skills, cloud experience with Linux/Windows, expertise in scalable systems, and the ability to lead projects, collaborate globally, and provide technical guidance.

Chamberlain Group

Smart home access control solutions provider

About Chamberlain Group

Chamberlain Group specializes in intelligent access solutions, focusing on smart home connectivity and access control systems. Their main products include garage door openers, commercial door openers, and gate operators, which can be professionally installed or purchased as DIY options for enhanced home security and convenience. The myQ app is a key feature that allows users to control their access points remotely, providing added security and convenience. Unlike many competitors, Chamberlain Group combines high-quality hardware with a smart home ecosystem that supports both direct sales and partnerships with professional installers. The company's goal is to lead in the access solutions market while ensuring customer satisfaction and promoting diversity and inclusion within the workplace.

Oak Brook, IllinoisHeadquarters

1954Year Founded

VENTURE_UNKNOWNCompany Stage

Hardware, Consumer Software, Consumer GoodsIndustries

1,001-5,000Employees

Risks

Recall of LiftMaster myQ panels may harm reputation and consumer trust.

Patent lawsuit against Overhead Door Corporation could lead to financial liabilities.

Cybersecurity risks from automotive integrations may expose vulnerabilities.

Differentiation

Chamberlain Group offers a comprehensive smart home ecosystem with the myQ app.

The company provides both DIY and professionally installed access solutions.

Chamberlain Group has a long history of innovation in access control since 1900.

Upsides

Integration with EV charging stations enhances user convenience and platform utility.

Expansion into smart city infrastructure offers new growth opportunities.

AI-powered predictive maintenance can improve reliability and customer satisfaction.

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