Staff Quality Assurance Engineer

Position Overview

• Location Type: Remote (EU) (GMT +- 3 hours)
• Job Type: FullTime
• Salary: Not specified

Natter's conversational AI platform empowers tens of thousands of users to engage in real-time video conversations, fostering maximum participation and human-centric responses. Millions of qualitative comments from these dialogues are analyzed and summarized into actionable insights and recommendations, enabling leaders to make strategic decisions for modernizing workforces. Natter leverages AI and video to give everyone a voice. The company was founded by a team of ex-Uber, WeWork, and Amazon builders, and has since attracted exited founders, domain experts, and SaaS unicorn founding team members. They are now seeking a Staff QA Engineer to join their team. Natter's platform is already utilized by major global companies, including PwC, Legal and General, and Miro.

Requirements

• Passion for shipping high-quality products.
• Experience with TypeScript and Playwright.
• Strong understanding of quality assurance practices, test automation, and tooling.
• Ability to identify systemic quality issues and process bottlenecks.
• Experience collaborating with peers across engineering and product teams.
• Possesses technical leadership skills and subject matter expertise in QA.

Responsibilities

• Serve as a technical leader and subject matter expert in quality assurance practices, test automation, and tooling for the engineering team.
• Identify systemic quality issues and process bottlenecks, proposing and leading initiatives to enhance the development lifecycle efficiency, test effectiveness, and overall product quality.
• Collaborate with engineering and product peers to define, align on, and advocate for consistent quality standards, best practices, and effective testing approaches.
• Pioneer and champion the adoption of new testing tools, technologies, and methodologies to improve quality practices and team productivity.
• Uphold a high standard of technical excellence within the team, recognizing the contributions of others and addressing areas that do not meet expectations.
• Foster a culture of quality within the team, proactively promoting testing measures and securing stakeholder buy-in, even when facing resistance.
• Ensure the delivery of a stable, robust, and scalable platform capable of handling high concurrency, as required by clients with workforces of tens of thousands of users.

Company Information

• Company: Natter
• Industry: Conversational AI
• Clients: PwC, Legal and General, Miro, and other large companies.
• Team: Composed of ex-Uber, WeWork, and Amazon builders, specialist domain experts, and SaaS unicorn founding team members.