Staff Product Manager - Money at Credit Karma

Charlotte, North Carolina, United States

Credit Karma Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
FinTech, Financial ServicesIndustries

Requirements

  • 8+ years of hands-on experience managing consumer FinTech products, ideally neobanking
  • Degree in a technical discipline (preferred)
  • Love of crafting market-leading consumer product experiences from positioning to pixels (preferred)
  • Experience translating complex, confusing, and frustrating concepts into simple, elegant, and understandable experiences (preferred)
  • Deep appreciation for the power of consumer finance products to change people’s lives (preferred)
  • Possess high energy and enjoy thriving in a rapidly-changing, ambiguous, high-growth environment (preferred)
  • Flexible to react to changing priorities, and able to prioritize and deliver in a deadline-oriented environment (preferred)

Responsibilities

  • Define projects by establishing business justification, potential impact, and clear product requirements
  • Utilize deep consumer insights and market trends to inform product decisions and continuously gather and analyze user feedback to drive consistent improvements in product experience
  • Collaborate closely across Credit Karma, Intuit, and external partner teams to deliver high-quality projects within defined timelines
  • Effectively communicate strategy, decisions, project status, and other vital details to leadership and translate their feedback into action
  • Monitor product health and performance by proactively identifying opportunities and making actionable recommendations to drive improvements
  • Develop experiments and research plans to identify product opportunities and prioritize the roadmap
  • Oversee the product lifecycle from ideation and concept development to launch and iterative improvement, ensuring timely and high-quality delivery of product milestones

Skills

Key technologies and capabilities for this role

Product ManagementProduct StrategyUser InsightsMarket AnalysisCross-functional CollaborationAnalytical SkillsRoadmap PrioritizationA/B TestingProduct LifecycleStakeholder CommunicationExperiment DesignConsumer Research

Questions & Answers

Common questions about this position

What experience is required for the Staff Product Manager role?

The role requires 8+ years of hands-on experience managing consumer FinTech products, ideally neobanking.

Is the salary specified for this position?

This information is not specified in the job description.

What is the location or work arrangement for this role?

This information is not specified in the job description.

What does the company culture emphasize for this role?

The company values high energy, thriving in rapidly-changing, ambiguous, high-growth environments, flexibility to react to changing priorities, and a deep appreciation for consumer finance products.

What makes a strong candidate for this Staff Product Manager position?

Strong candidates have 8+ years in consumer FinTech, a technical degree, experience simplifying complex finance concepts, and thrive in fast-paced environments while leading cross-functional teams.

Credit Karma

Provides free credit scores and financial tools

About Credit Karma

Credit Karma provides financial tools and resources to help individuals improve their financial health. The platform offers free access to credit scores, credit monitoring, and personalized recommendations for credit cards and loans, including options for cars, homes, and personal financing. Users can track their credit progress and receive alerts about changes to their credit reports. Unlike many competitors, Credit Karma operates on a freemium model, allowing users to access a wide range of services at no cost while earning revenue through partnerships with financial institutions. The company's goal is to empower its members to achieve their financial goals by providing helpful resources and fostering a sense of ownership and progress in their financial journeys.

Oakland, CaliforniaHeadquarters
2007Year Founded
$358MTotal Funding
ACQUISITIONCompany Stage
Fintech, Cybersecurity, Financial ServicesIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
401(k) Retirement Plan
Commuter Benefits
Wellness Program
Paid Vacation
Paid Sick Leave
Education Perks

Risks

Increased competition from Walmart-backed FinTech One could challenge Credit Karma's market share.
Integration challenges from Zendrive acquisition may distract from Credit Karma's core objectives.
Intuit's AI advancements could overshadow Credit Karma's financial tools and services.

Differentiation

Credit Karma pioneered free credit scores, setting it apart in personal finance.
The company offers a comprehensive suite of free financial tools and recommendations.
Credit Karma's freemium model generates revenue through partnerships with financial institutions.

Upsides

Credit Karma's acquisition of Zendrive enhances its mobility risk intelligence offerings.
AI-driven financial assistants could inspire Credit Karma to develop personalized financial tools.
Growing digital solutions adoption by SMBs presents expansion opportunities for Credit Karma.

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