Staff Product Manager

Position Overview

• Location Type: Remote
• Job Type: Full-time
• Salary: Not specified (Signifyd provides a base salary, bonus, equity and benefits)

Signifyd empowers businesses to thrive in the digital commerce era by eliminating fraud and powering seamless purchase experiences. Our mission is to build trust at every step of the customer journey — from account login through checkout and returns. We are seeking passionate product leaders to shape the future of ecommerce payments and conversion.

Role Overview

We’re looking for a Staff Product Manager to own and scale our Auth Rate Optimization suite of products: Issuer Data Sharing and Selective Step-ups. These products are central to Signifyd’s conversion enhancement suite, using data and bank partnerships to address false declines. This is a 0-to-1 role where you will work directly with customers, iterate quickly, shape product-market fit, and collaborate with data scientists, GTM teams, and engineers. The ideal candidate is comfortable with ambiguity, moves fast, and stays close to partners and customers.

Key Responsibilities

• Own the end-to-end lifecycle of Issuer Data Sharing and Selective Step-ups, from product vision to execution and growth.
• Partner with Engineering and Data Science to shape and iterate on ML models for step-up solutions.
• Work closely with early design partners to refine user experience and ensure product impact.
• Collaborate with Customer Success, Sales, and Product Marketing to support deployments, craft narratives, and drive adoption.
• Gather qualitative and quantitative feedback from merchants and partners to refine roadmap priorities.
• Maintain a strong pulse on the evolving e-commerce payments landscape and merchant pain points.
• Operate with urgency and autonomy, making decisions that accelerate value delivery.
• Expected 15% travel.

Required Skills and Qualifications

• Experience shipping AI- or ML-based decisioning products in the payments space, where model outputs are core to product value.
• Experience working with or within financial institutions, such as large Issuing banks.
• Ability to work cross-functionally with Data Science, Engineering, and GTM teams.
• Comfort navigating ambiguity, making fast iterations, and working closely with customers.
• Strong written and verbal communication skills, with the ability to influence across technical and non-technical teams.
• Deep sense of ownership, grit, and bias for action.

Desirable Attributes

• Experience in the payments and/or fraud related space, with exposure to large Issuing banks.
• Familiarity with the e-commerce ecosystem (especially mid- to enterprise-scale merchants).
• Experience launching products with early design partners or in pilot/PPOV environments.

About Signifyd

Signifyd builds trust at every step of the customer journey by eliminating fraud and powering seamless purchase experiences for businesses in the digital commerce era.

Benefits (US Offices)

• Discretionary Time Off Policy (Unlimited!)
• 401K Match
• Stock Options
• Annual Performance Bonus or Commissions
• Paid Parental Leave (12 weeks)
• On-Demand Therapy for all employees & their dependents
• Dedicated learning budget through Learnerbly
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Short Term and Long Term Disability Insurance
• Life Insurance
• Company Social Events
• Signifyd Swag

Application Instructions

• #LI-Remote (Indicates remote work option)

Company Information

Signifyd is committed to providing an inclusive interview experience for all, including people with disabilities. Reasonable accommodations can be provided to candidates in need of individualized support during the hiring process. Signifyd offers a base salary, bonus, equity, and benefits to all employees. The offered level and salary will be determined by the applicant’s specific experience.