Clinical Programs Pharmacy Technician Representative
HumanaSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Part TimeJob Type
UnknownVisa
Retail Pharmacy, HealthcareIndustries
Requirements
- Up-to-date expertise in pharmaceutical care, information application, and best practices
- Ability to provide expert advice and guidance to others
- Knowledge of company policies, procedures, ethics, integrity, and Open Door Policy
- Compliance with company, legal, local, state, and federal guidelines, including Board of Pharmacy statutes/regulations
- Skills in analyzing/interpreting reports, implementing loss prevention/safety controls, and overseeing reviews
- Ability to maintain confidential information, documentation, and records
- Capability to administer immunizations and other Walmart-developed programs
- Understanding of standard operating procedures (SOP), billing procedures, HIPAA compliance, and auditing processes
Responsibilities
- Provide pharmaceutical care to customers, including processing and accurately dispensing prescription orders
- Counsel customers regarding health care and prescription medication needs
- Maintain confidential information, controlled medications, and required documentation
- Develop, execute, and improve action plans by providing expert advice and aligning efforts to meet customer/business needs
- Build relationships/partnerships with stakeholders, identify business needs, monitor progress, and adapt to changes
- Model, enforce, and guide associates on proper customer service approaches to resolve needs/complaints within company guidelines
- Ensure compliance with policies/procedures by incorporating into business plans and assisting others in execution
- Analyze reports, implement/monitor controls, develop action plans, and provide direction on company programs/initiatives
- Administer immunizations and other programs in compliance with regulations
- Create a culture of patient care, safety, and accuracy; communicate expectations; hold others accountable for SOP and quality goals
- Ensure counseling on new therapy/items as requested/required, with documentation; analyze/improve team knowledge on safety/risk reduction
- Promote error reporting/transparency and write timely plans of action for root cause correction
- Foster environment for healthcare compliance execution; train/guide on compliance initiatives and monitor execution
- Implement compliance priorities, ensure operational execution of billing/HIPAA/SOP, utilize auditing for improvements
- Embrace differences in people, cultures, and ideas (Respect the Individual)
Skills
Pharmaceutical Care
Prescription Processing
Medication Dispensing
Patient Counseling
Controlled Substances Management
Compliance
Customer Service
Loss Prevention
Quality Assurance
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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