Staff Network Development Engineer

Employment Type: Full-time Location Type: Remote Salary: Not specified

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Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

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Job Description

This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check, and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens, or US Permanent Residents, holding a green card, will be considered.

About the Team:

The Cloud Network Services (CNS) Systems Delivery team is a dynamic and innovative group of professionals dedicated to transforming network operations through cutting-edge technology and automation. We work collaboratively to design, implement, and maintain robust network solutions that support ServiceNow's global infrastructure. Our team values creativity, continuous learning, and a commitment to excellence. We strive to create an inclusive and supportive environment where every member can contribute their unique skills and perspectives to achieve our collective goals.

The ServiceNow CNS team is seeking a highly skilled Staff Network Development Engineer with extensive experience in network enablement, automation, and scripting. The ideal candidate will possess advanced network engineering expertise in both on-premise and hyperscaler cloud operations. They should be adept at developing tools, scripts, and applications, serving as the bridge between code and networks to enhance automation and improve network deployments. You will collaborate with a dedicated team of network engineers to expand our datacenter and cloud production network globally. This role is pivotal in fulfilling our customers' commitments and advancing our objectives of automation and standardization across all builds.

What you get to do in this role:

Network Engineering:

• Actively participate in the cloud networking team, handling all proactive aspects of network deployment and orchestration.
• Drive the delivery of business-critical public cloud infrastructure worldwide.
• Ensure network capacity meets established business and technical requirements.
• Operate and troubleshoot systems to quickly identify and resolve issues.
• Manage network augmentation as the organization grows.
• Take a leadership role in root cause analysis and resolution of network issues.
• Participate in a rotating “on call” schedule with other team members.

Orchestration and Automation:

• Design and code new automations and on-platform optimizations.
• Develop and maintain network automation pipelines using tools like Ansible, Go, Python, Bash, Terraform, etc.
• Collaborate with platform teams to build, update, and enhance flow designer orchestration to maintain a unified platform for all network deployments globally.

Systems and Platform Development:

• Provide feedback and partnership to infrastructure architects on design improvements and contribute to the design process for new initiatives.

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Qualifications

To be successful in this role, you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights.