Senior Manager, Solutions Architecture (Enterprise Applications)
WillowTree- Full Time
- Senior (5 to 8 years)
Candidates should possess experience scaling and enhancing existing platform systems, such as a Java Runtime/JDK, Platform Caching, Resource Management, Elasticity & Scale of Infrastructure (Virtual & Dedicated), and a strong understanding of enterprise customer needs. Experience with data-driven decision making through logs, performance, and usage analytics is also required.
As a Staff Inbound Product Manager, you will deliver customer value by defining product vision, roadmap, and requirements to meet enterprise customers' needs, and be the voice of the customer providing a business perspective. You will also work cross-functionally with engineering and stakeholders, guide teams to focus on enhancing customer outcomes, drive enhancements and efficiencies for services used by every ServiceNow customer, and help define the future of long-term scalability and performance of the Now Platform.
Cloud-based platform for digital workflows
ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.