Staff Inbound Product Manager - AI Platform

Hyderabad, Telangana, India

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Cloud Computing, Artificial Intelligence, Enterprise SoftwareIndustries

Requirements

Candidates should have 8+ years of software product management experience, with specific experience in LLM/Generative AI practical implementation for user productivity and customer efficiency. A strong background in driving product initiatives from inception to release, including the transition from traditional AI to Generative AI use cases, is required. The role also demands experience in leveraging AI into work processes, defining product requirements, creating roadmaps, and building customer relationships. Strong prioritization skills and the ability to serve as a team lead are essential.

Responsibilities

The Staff Inbound Product Manager will own the product vision and strategy for assigned AI platform products, staying current with LLM/GenAI research and its implementation at scale. Responsibilities include building and delivering next-generation user experiences that integrate AI-centric, objective-based configurations. The role involves maintaining the product roadmap, collaborating with design, research, and engineering teams to drive product iteration, and communicating complex problems into easily understood requirements. Additionally, the Product Manager will lead promotional efforts across teams, influence stakeholders, and develop multi-mode communications tailored to different audiences.

Skills

Product Vision

Product Strategy

LLM

GenAI

AI Integration

User Experience Design

Product Roadmap

Requirements Gathering

Cross-functional Collaboration

Communication

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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