Staff Engineer (Backend, DevOps, Infrastructure) at Zuma

San Francisco, California, United States

Zuma Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Real Estate, Property Management, PropTechIndustries

Requirements

  • Expertise in Backend, DevOps, and Infrastructure engineering
  • Experience with cutting-edge LLM technology and AI-powered systems
  • Proficiency in architecting scalable platforms and critical systems
  • Ability to lead system rewrites and tame legacy code
  • Strong skills in building self-serve experiences, analytics infrastructure, and integration frameworks
  • Passion for building real products, especially those powered by LLMs, with real-world impact
  • Hands-on experience shaping technical DNA, patterns, and engineering culture
  • Obsession with innovative technical solutions in practical business applications, particularly in property management or real estate

Responsibilities

  • Help define human collaboration with intelligent AI systems in property management
  • Shape the technical foundation of the AI platform for autonomous workflow execution
  • Lead critical system rewrites and architect scalable foundations
  • Establish technical standards and engineering culture
  • Work at the intersection of LLM technology and business applications to power AI leasing agents
  • Build self-serve onboarding/configuration systems for rapid customer onboarding
  • Create robust analytics infrastructure to measure AI performance
  • Reimagine integration frameworks for seamless connections with customer systems
  • Reduce manual engineering overhead and enable rapid scaling of customer base
  • Architect net-new AI-powered experiences and lay down patterns for future engineers
  • Report to the VPE and serve as the first US-based engineer bridging product vision and technical implementation

Skills

Backend
DevOps
Infrastructure
AI Agents
Platform Engineering
Scalable Systems

Zuma

Develops human-centric AI solutions for businesses

About Zuma

Zuma develops human-centric artificial intelligence solutions aimed at enhancing human capabilities across various industries such as technology, finance, and healthcare. Their products are offered through a software-as-a-service (SaaS) model, allowing clients to access AI technology via the cloud for a subscription fee. This approach not only provides a steady revenue stream but also enables scalability. Zuma's AI solutions are designed to be user-friendly, focusing on improving customer service through tools like AI chatbots and assisting businesses in making data-driven decisions with machine learning algorithms. Targeting the B2B market, Zuma provides demos of their products to businesses, distinguishing themselves from competitors by emphasizing user experience and human enhancement in their AI offerings.

Santa Monica, CaliforniaHeadquarters
2021Year Founded
$6.5MTotal Funding
EARLY_VCCompany Stage
Enterprise Software, AI & Machine LearningIndustries
51-200Employees

Risks

Competition from established AI companies like OpenAI and Google is increasing.
Data privacy concerns and AI regulations may impact customer trust.
Rapid AI advancements could render Zuma's solutions outdated if not updated.

Differentiation

Zuma combines human and AI support for nurturing and qualifying inbound leads.
The company offers a human-centric AI approach, enhancing rather than replacing human capabilities.
Zuma operates on a SaaS model, providing scalable, cloud-based AI solutions.

Upsides

Growing demand for AI-driven communication tools boosts Zuma's market potential.
The SaaS model aligns with industry trends, ensuring steady revenue streams.
Zuma's human-centric AI thrives in the trend towards personalized customer experiences.

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