SSS Service Associate - Austin, TX at Stryker

Austin, Texas, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Physically able to lift up to 40 pounds on a daily basis
Valid and unrestricted driver’s license and appropriate insurance to travel by car as required
High school degree or GED
Use of personal vehicle (drive 80-100 miles/day depending on territory)
Willingness to travel 60%

Responsibilities

Collect single use devices at hospitals within designated territory
Engage with hospital staff to provide optimal customer service on training and education around the proper use of Stryker Sustainability Solution’s bins and what devices can be collected
Partner with sales representatives in assigned territory to manage inventory
Assist with the education cadence and supply of materials for hospitals

Skills

Key technologies and capabilities for this role

Customer ServiceRelationship BuildingInventory ManagementProduct TrainingHospital EngagementField Sales SupportTerritory Management

Questions & Answers

Common questions about this position

What is the work arrangement or location for this role?

The position is field-based in Austin, TX, involving travel within a designated territory, driving 80-100 miles per day, and a travel percentage of 60%. You will use your personal vehicle and need a valid driver's license.

What are the key qualifications needed for this Service Associate role?

Candidates need a high school degree or GED, physical ability to lift up to 40 pounds daily, a valid driver's license with insurance, and use of a personal vehicle. Strong customer service skills, relationship-building, and a team-oriented mindset are also essential.

What does Stryker look for in ideal candidates for this position?

Stryker seeks customer-oriented representatives who build strong relationships, have a competitive spirit, challenge for improvement, collaborate as teammates, network effectively, and take self-directed initiative.

What is the salary or compensation for this role?

This information is not specified in the job description.

What is the company culture like at Stryker for this role?

Stryker fosters a collaborative, team-oriented culture focused on customer relationships, continuous improvement, and working together to advance the business and make healthcare better.

Stryker

Develops and manufactures medical devices and equipment

About Stryker

Stryker develops and manufactures medical devices and equipment aimed at improving patient care and surgical efficiency. Their products include surgical tools, neurotechnology devices, and orthopedic implants, which are sold directly to hospitals and clinics. Stryker stands out from competitors by focusing on high-quality products and a commitment to advancing healthcare solutions. The company's goal is to enhance the overall healthcare experience for both patients and medical professionals.

Kalamazoo, MichiganHeadquarters

1941Year Founded

$423.3MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Medical & prescription plans

Supplemental health benefits

Flexible Spending accounts

Employee Assistance Program

Short-term & long-term disability

Tuition reimbursement

401(k) plan

Employee Stock Purchase Plan

Risks

Integration challenges from acquisitions may strain Stryker's resources.

Rapid tech advancements risk obsolescence of Stryker's current products.

Regulatory scrutiny on acquisitions could delay Stryker's market entry.

Differentiation

Stryker's acquisitions enhance its minimally invasive surgical solutions portfolio.

Entry into the peripheral vascular segment diversifies Stryker's market presence.

Stryker's focus on AI integration boosts diagnostic accuracy and operational efficiency.

Upsides

Growing demand for minimally invasive solutions aligns with Stryker's strategic acquisitions.

The orthopedic implants market growth benefits Stryker's expanding product line.

Stryker's acquisition of Inari Medical positions it in a high-growth vascular market.

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