Sr. UX Designer at Comcast

Philadelphia, Pennsylvania, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, TechnologyIndustries

Requirements

In-depth experience, knowledge and skills in own discipline (UX Design)
Ability to work independently with minimal guidance
Regular, consistent and punctual attendance
Ability to work nights and weekends, variable schedule(s) and overtime as necessary
Skills in Collaboration, UI/UX Design, User Experience (UX) Design

Responsibilities

Researching customer usability experience of digital media
Reviewing the initial web design and assessing usability, look and feel of the company Web site
Creating simple demos of new tools and documenting functionality designed
Monitoring the digital media form created to determine traffic through the Web site
Coordinating and contributing to the experience design for external digital communications and Web sites, including content development, user research, user-centered design processes, project leadership and user experience prototyping and development
Assisting with a variety of web and new media projects and collaborating in special projects for the company where there are additional needs for public web, new media communication and the use of the company's public Web site
Overseeing efforts to expand and enhance the digital delivery channels of the company, improving the user experience for accessing current and future publications, outreach, research, data, special projects, speeches, education materials, multi-media content and other types of communications
Assessing a product's positioning and role within the online organization's sites, products and services
Developing and writing interaction and functional specifications
Reviewing competing products and recommending design solutions that differentiate the organization's products from those of competitors
Developing new research and testing theories that lead to alternative, leading edge design solutions
Consistent exercise of independent judgment and discretion in matters of significance
Other duties and responsibilities as assigned
Understand Operating Principles and make them guidelines for work
Own the customer experience by thinking and acting to put customers first, provide seamless digital options, and make them promoters
Be enthusiastic learners, users and advocates of technology, products and services, especially digital tools and experiences
Win as a team by working together and being open to new ideas
Be an active part of the Net Promoter System by joining huddles, making call backs and helping elevate opportunities
Drive results and growth
Support a culture of inclusion in work and leadership
Do what's right for each other, customers, investors and communities

Skills

UX Design

User Research

User-Centered Design

Prototyping

Web Design

Content Development

Usability Testing

Digital Media

Project Leadership

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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