Sr. Tier 3 NOC Engineer - Forinet at Comcast

Plano, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Networking, CybersecurityIndustries

Requirements

Specific knowledge and 5 to 8 years’ experience with Fortinet primarily but also Cisco and Juniper routers
Strong knowledge of internetworking designs and their applications and routing
Solid knowledge of Layer 2 and Layer 3 internetworking technologies
5 to 8 years’ experience with protocols
Extensive Firewall experience with firewalls such as (Fortinet 60F/80F, Cisco ASA, Juniper SRX, Checkpoint NG etc.)
Extensive experience with Cisco switches and routers
Certifications such as (Fortinet Professional - required, Fortinet Expert - preferred, CCNA, CCNP, CCIE)
Flexible to work morning/mid-day/overnight shifts and weekends
Regular, consistent and punctual attendance; able to work nights, weekends, variable schedule(s) and overtime as necessary

Responsibilities

Hands-on SDWAN/IP router/switch/firewall/telephony customer premises equipment
Design, configure and deploy LAN and WAN network connections, hardware, software and communication links and services
Optimize the network and systems services and troubleshoot any network performance issues
Responsible for the service provision and monitoring of the network infrastructure to company standards
Works directly with customers to troubleshoot and resolve network issues
Is a technical point of contact for other internal engineers
Consistent exercise of independent judgment and discretion in matters of significance
Other duties and responsibilities as assigned
Understand Operating Principles; own the customer experience; know your stuff; win as a team; be an active part of the Net Promoter System; drive results and growth; support a culture of inclusion

Skills

Key technologies and capabilities for this role

FortinetCiscoJuniperSD-WANRoutersSwitchesFirewallsTelephonyLANWANLayer 2Layer 3Routing Protocols

Questions & Answers

Common questions about this position

What experience and certifications are required for this Sr. Tier 3 NOC Engineer role?

Candidates need 5 to 8 years’ experience with Fortinet primarily, plus Cisco and Juniper routers, extensive firewall experience with Fortinet 60F/80F, Cisco ASA, Juniper SRX, etc., and Cisco switches/routers. Fortinet Professional certification is required, with Fortinet Expert, CCNA, CCNP, or CCIE preferred.

What is the work schedule like for this position?

The role requires flexibility to work morning/mid-day/overnight shifts and weekends, with regular, consistent attendance, nights, variable schedules, and overtime as necessary.

What salary or compensation does this job offer?

This information is not specified in the job description.

What are the company's operating principles or culture expectations?

Employees must understand and follow Operating Principles, own the customer experience by putting customers first and providing seamless digital options, know the technology products, win as a team by collaborating openly, and participate actively in the Net Promoter System through huddles and feedback.

What makes a strong candidate for this NOC Engineer position?

A strong candidate has 5-8 years of hands-on experience with Fortinet routers, firewalls, Cisco/Juniper equipment, Layer 2/3 technologies, and required Fortinet Professional certification, plus the ability to work flexible shifts and exercise independent judgment in customer-facing troubleshooting.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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