Sr. Technical Program Manager at AKASA

South San Francisco, California, United States

AKASA Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, AI, HealthtechIndustries

Requirements

  • Ability to build initiative plans and establish timelines
  • Experience translating product requirements into technical specifications
  • Capability to iterate with engineering teams to turn specifications into working products
  • Ability to roll out products in customers' systems
  • Understanding of technical tradeoffs and blockers, with seamless communication to non-technical audiences, executive leadership, and cross-functional stakeholders
  • Proficiency in utilizing data to drive decision-making, conflict resolution, and creative problem-solving
  • Experience defining and executing comprehensive UAT plans, including coordinating test cases, issue tracking, and stakeholder sign-off
  • Ownership of scrum processes with ability to make improvements to accelerate team velocity
  • Accountability for schedules, tracking/reporting progress, and mitigating risks
  • Ability to work with engineering leadership to define monthly and quarterly objectives
  • Versatility to act as a "swiss army knife" and fill gaps in project teams
  • Ensuring quality and completeness of product and project requirement documents
  • Keeping focus on top priorities while shielding the team
  • Availability for hybrid work: Bay Area team (2 days/week in South San Francisco office) or NYC team for co-working days

Responsibilities

  • Manage the SDLC for products from start to finish, including creating timelines and milestones for key product initiatives
  • Break down product specifications into manageable development deliverables
  • Serve as a key point of contact for final testing, deployment, and hypercare support
  • Communicate technical tradeoffs/blockers to non-technical audiences, executive leadership, and cross-functional stakeholders
  • Utilize data to drive decision-making, conflict resolution, and creative problem-solving
  • Define and execute comprehensive UAT plans, coordinating test cases, issue tracking, and stakeholder sign-off
  • Own the scrum process and make improvements to accelerate team velocity
  • Track and report progress regularly to stakeholders while mitigating risks
  • Work with engineering leadership to define monthly and quarterly objectives for engineering teams
  • Act as the "swiss army knife" for the project team, filling gaps not covered by team members
  • Ensure quality and completeness of product and project requirement documents
  • Keep focus on top priorities while shielding the team
  • Work with product managers, internal engineering, and customer success teams to design, build, launch, and scale new products and features

Skills

Key technologies and capabilities for this role

Technical Program ManagementProgram ManagementAIHealthcareRevenue Cycle ManagementGenAI

Questions & Answers

Common questions about this position

What is the work location or remote policy for this role?

The role is hybrid, requiring someone to join either the Bay Area team two days per week in the office in South San Francisco or the NYC team for co-working days. While remote work is supported on various teams, this position expects in-office presence.

What salary or compensation does this role offer?

This information is not specified in the job description.

What are the key responsibilities and skills needed for this Sr. Technical Program Manager role?

Key responsibilities include managing the SDLC from start to finish, creating timelines and milestones, breaking down product specifications into development deliverables, translating product requirements into technical specifications, iterating with engineering, and rolling out products to customers. You'll work with product managers, engineering, and customer success teams.

What is the company culture like at AKASA?

AKASA has been certified as a 'Great Place to Work' for the past five years in a row and emphasizes building the future of healthcare with AI in a high-growth environment with strong momentum.

What makes a strong candidate for this Sr. Technical Program Manager position?

A strong candidate should have experience managing full SDLC, translating product requirements into technical specs, working cross-functionally with product, engineering, and customer success teams, and be able to join the Bay Area or NYC team for in-office days.

AKASA

Automates revenue cycle management processes

About AKASA

AKASA offers technology solutions that enhance efficiency and revenue outcomes for healthcare organizations by using a mix of computer vision-based Robotic Process Automation (RPA), machine learning, and human-in-the-loop automation. Their services streamline complex Revenue Cycle Management (RCM) workflows, allowing healthcare staff to focus on more meaningful tasks. Unlike competitors, AKASA specifically targets operational inefficiencies in revenue cycle departments, helping clients like Methodist Health System achieve significant gross yield increases. The company's goal is to empower healthcare organizations to improve their operational efficiency and patient experience.

San Francisco, CaliforniaHeadquarters
2018Year Founded
$199.4MTotal Funding
SERIES_CCompany Stage
AI & Machine Learning, HealthcareIndustries
51-200Employees

Benefits

Flexible vacation policy.
Generous coverage for health, dental, and vision insurance.
Free membership to One Medical for you and your family.
Health FSA account.
Full employee coverage for life insurance.
401K plan.

Risks

Generative AI adoption may increase competition, eroding AKASA's market share.
Healthcare's cautious approach may slow adoption of AKASA's new technologies.
Integration with existing EHR systems may pose implementation challenges for AKASA.

Differentiation

AKASA uses AI to automate complex revenue cycle tasks in healthcare.
Their solutions decrease A/R days by 13% and increase efficiency by 86%.
AKASA's tailored AI models outperform generic models like GPT-4 by up to 40%.

Upsides

AKASA's GenAI solutions reduce prior authorization time by up to 50%.
Over 70% of healthcare organizations are exploring generative AI for revenue cycle management.
AKASA's Medical Coding enhances efficiency and accuracy in the $23B medical coding field.

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