Sr. Technical Program Manager - 10899 at Coupa Software

Hyderabad, Telangana, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Software, SaaSIndustries

Requirements

10+ years of experience in Product Operations, Technical Program Management, or related operational leadership roles
Deep understanding of Product Management and Engineering delivery frameworks
Exceptional attention to detail

Responsibilities

Establish and maintain governance models for Product and Engineering processes across discovery, delivery, and adoption phases
Define clear “ways of working” aligned to the Product & Tech Operating Model including decision rights, approval gates, and documentation standards
Partner with Process & Practices to translate frameworks (e.g., PDLC/SSDLC, Launch Readiness, Adoption Ops) into measurable and repeatable governance routines
Facilitate operational councils, steering reviews, and retrospectives that reinforce accountability and alignment across teams
Ensure consistent application of Product Operations standards
Partner with Product Ops Leads to embed compliance metrics (e.g., adherence to roadmap hygiene, release readiness checklists, discovery-to-delivery traceability)
Collaborate with Systems & Tools to ensure governance mechanisms are automated, auditable, and visible through Jira, Confluence, and BI dashboards
Partner with Data & Insights to define KPIs and compliance metrics (e.g., % of teams following standard rituals, variance in roadmap commits vs. actuals, SLA adherence, etc.)
Work closely with Launch Ops and Adoption Ops to ensure governance checkpoints are met across pre-launch, launch, and post-launch phases
Create a feedback loop with Product and Engineering leaders to evaluate the usability and business impact of governance frameworks
Establish a “continuous compliance” model — lightweight, transparent, and value-driven
Facilitate education and enablement sessions to reinforce why governance matters — focusing on empowerment, not enforcement
Lead periodic maturity assessments and recommend adjustments to processes or controls based on evolving organizational needs

Skills

Technical Program Management

Product Management

Engineering Processes

Governance

Operational Excellence

Process Improvement

Data Insights

Systems Tools

Agile Methodologies

Transparency

Traceability

Accountability

Coupa Software

Cloud-based spend management and procurement solutions

About Coupa Software

Coupa Software provides a cloud-based platform for spend management and procurement solutions. Its suite of tools helps businesses manage their expenditures by integrating procurement, invoicing, and expense management into one system. This integration reduces inefficiencies that occur when these processes are handled separately. Coupa serves a wide range of clients, from large enterprises to mid-sized companies, across various industries. The company operates on a subscription-based model, allowing clients to pay a recurring fee for access to its tools, which can be scaled as needed. Coupa differentiates itself from competitors by offering a user-friendly interface that resembles online shopping, promoting high user adoption and satisfaction. The goal of Coupa Software is to help businesses control costs and improve financial efficiency through its comprehensive platform.

San Mateo, CaliforniaHeadquarters

2006Year Founded

$164.4MTotal Funding

IPOCompany Stage

Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Insurance Package

Family Support

Legal Assistance

Student Loan Assistance

Employee Assistance

Discounts

Risks

Rising AI model costs could impact Coupa's pricing strategy and competitiveness.

Increased competition from AI-integrated procurement solutions may challenge Coupa's market position.

Security and trust in digital payments require continuous enhancements to avoid reputational damage.

Differentiation

Coupa integrates procurement, invoicing, and expense management into a single cloud-based platform.

The company offers a user-friendly interface that mimics online shopping for high adoption rates.

Coupa's robust data set of over $7 trillion in spend enhances decision-making capabilities.

Upsides

AI-driven procurement solutions are gaining traction, enhancing efficiency and decision-making.

Coupa's focus on supply chain visibility earned it a 2024 Top Software & Tech Award.

The shift in procurement to a strategic growth lever aligns with Coupa's comprehensive solutions.

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