Sr Systems Engineer(Logic Monitor) at Altera Digital Health

India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

5+ years of experience with Windows + Linux systems and Logic Monitor
Willing to work in 24X7 shift environment and adjust schedule to fit deployment/maintenance events
System engineering experience supporting Enterprise Operations
Experience with HA/Cluster, IIS, Powershell and Shell script
Experience with common system Monitoring tools - Logic Monitor
Able to perform L2 level activities in Windows and Linux server environments
Experience with Windows and Linux Patching & Security remediation to keep environment compliant
Experience with remote Hardware/Software monitoring and Administration
Experience working within Change Controls with limited maintenance in Microsoft Windows and RHEL Linux Systems
Exceptional troubleshooting skills
Knowledge of Data Center operations and vendor handling
Experience working and resolving alerts within SLA
Experience working in a culturally diverse environment
Ability to be proactive and work independently with limited direction
Excellent Communication & Email Skills
Experience supporting highly-available cross enterprise Shared Services applications on a large, global network
Experience with application administration, architecture and deployment processes
Experience working with Development Teams to provide support and feedback for troubleshooting application/deployment issues
Able to handle multiple tasks and possess proper time management skills with a focus on establishing priorities
Knowledge of Change Control/RFC processes
Excellent problem-solving skills, along with the ability to work independently, as well as part of a cross-functional team
Ability to work on complex problems where analysis of situations or data requires in-depth evaluation of various factors which often require interdisciplinary collaboration
Ability to communicate clearly with technical and non-technical teams

Responsibilities

Responsible for the configuration, installation, upgrades, performance monitoring, security, and continual improvement of Windows and Linux Servers
Responsible for supporting our systems and applications, including Azure, VMware, Windows, Linux systems
Responsible for deployment of new solutions by following documented processes
Responsible for continuous improvement and enhancement of Infrastructure related services. Monitor and resolve the issues proactively
Analyze technical and business needs and recommend solutions
Maintain positive relationships with client, end users and vendors, and consultants
Maintain current working knowledge in the area of systems and hardware, and incorporate new developments into the future systems of the enterprise

Skills

Key technologies and capabilities for this role

WindowsLinuxLogicMonitorPowerShellShell ScriptingHA/ClusterIISAzureVMwareRHELPatchingSecurity RemediationTroubleshootingData Center Operations

Questions & Answers

Common questions about this position

What are the mandatory skills for this Sr Systems Engineer role?

Mandatory skills include 5+ years of experience with Windows and Linux systems and Logic Monitor, HA/Cluster, IIS, Powershell and Shell script, system engineering for Enterprise Operations, L2 activities in Windows/Linux, patching, security remediation, and exceptional troubleshooting skills.

Is this role remote or does it require office work?

This information is not specified in the job description.

What shift requirements are there for this position?

Candidates must be willing to work in a 24X7 shift environment and adjust schedule to fit deployment/maintenance events.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this position?

Strong candidates have 5+ years with Windows/Linux and Logic Monitor, experience in 24x7 shifts, exceptional troubleshooting, proactive independent work, excellent communication skills, and ability to handle multiple tasks in a diverse environment.

Altera Digital Health

Cloud-based EMR solutions for healthcare providers

About Altera Digital Health

Altera Health provides technology solutions for hospitals and health networks in Australia and New Zealand, focusing on enhancing patient care and improving clinical workflows. Their main product is a cloud-based Electronic Medical Record (EMR) system that allows healthcare providers to digitally store, manage, and access patient information. This system is designed to be user-friendly, enabling clinicians to prioritize patient care over administrative tasks. Altera Health differentiates itself from competitors by offering a scalable and cost-effective SaaS model, which includes subscription fees for their EMR system and additional services like scanning and document management. The company's goal is to support healthcare providers in modernizing their operations and achieving better patient outcomes through improved information flow and operational efficiency.

Maipú, ChileHeadquarters

2017Year Founded

ACQUISITIONCompany Stage

Enterprise Software, HealthcareIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Generative AI adoption may increase competition, challenging Altera's market position.

Paymentus integration could expose Altera to financial technology risks.

Delays in Paragon Denali deployment may impact customer satisfaction.

Differentiation

Altera's cloud-based EMR system enhances patient care and streamlines clinical workflows.

Partnership with Microsoft Azure boosts Altera's cloud-native EHR capabilities for rural hospitals.

Altera's offensive cybersecurity approach proactively addresses vulnerabilities before exploitation.

Upsides

Generative AI collaboration with EPAM enhances efficiency and reduces operational costs.

Paragon Denali offers scalable, cost-effective solutions for smaller hospitals on Microsoft Azure.

Altera's Sunrise EHR ranked top inpatient EHR for community and acute rehabilitation hospitals.

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