Sr. Staff Product Designer - eBay Live at eBay

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce, Live CommerceIndustries

Requirements

10+ years of professional product design experience, with deep expertise in live commerce, marketplace, or high-velocity seller experiences
Advanced mastery of Figma, prototyping tools, and interactive design methods, demonstrated through a robust portfolio showcasing end-to-end product design, strategy, and delivery of complex seller-focused solutions across web and native platforms
Experience delivering compelling executive-level presentations, storytelling, and clear design narratives to influence senior leaders and drive alignment
Demonstrated ability to architect holistic, scalable design systems and drive cross-domain alignment
Advanced proficiency in journey mapping, service design documentation, and workshop facilitation
Proven success influencing product vision, roadmap prioritization

Responsibilities

Lead design strategy, architecture, and vision for eBay Live seller experiences, enabling retention and growth in a competitive live commerce landscape
Drive end-to-end product design, championing service-design methodologies to define and elevate the Live seller journey (onboarding, pre-stream, in-stream, post-stream, business management)
Collaborate with senior design, product, engineering, content, and research leadership to align roadmaps, optimize workflows, and deliver scalable solutions that benefit sellers and buyers
Develop and iterate advanced design prototypes and narratives that bring innovative concepts to life for testing and refinement in partnership with Research and Content teams
Partner deeply with content and research peers to ensure seller perspectives, data, and storytelling inform UX strategy and execution across live commerce touchpoints
Drive executive-level presentations, storytelling, and crafting of design narratives that clearly communicate opportunities, solutions, and results to senior leadership and stakeholder audiences
Advocate for sellers by synthesizing research findings, competitive insights, and internal priorities into actionable UX strategy and design execution
Facilitate workshops, user testing, and field research to uncover seller needs, validate hypotheses, and inform design directions
Serve as a primary design lead and mentor for cross-team collaboration, contributing to Figma file development, service-design documentation, and process improvement initiatives

Skills

Product Design

UX Design

Service Design

Design Strategy

Design Architecture

End-to-End Design

User Journey Mapping

Cross-Functional Collaboration

Seller Experience Design

Live Commerce Design

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters

1995Year Founded

$6.5MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.

Social media platforms with shopping features could divert traffic from eBay.

Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.

The platform provides robust buyer and seller protections, enhancing trust in transactions.

eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.

The rise of social commerce offers eBay opportunities to integrate social shopping features.

Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

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