ServiceNow

Sr Solution Consultant - State and Local

Philadelphia, Pennsylvania, United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries

Requirements

Candidates should possess 5+ years of pre-sales solution consulting or sales engineering experience, proficiency with the ServiceNow platform or technical expertise with cloud software solutions, and experience working collaboratively with product management, product marketing, partners, and professional services. Willingness to travel is also required.

Responsibilities

As a Solution Consultant, you will support product sales as a technical and domain expert, lead discovery workshops to determine customer challenges and provide product demonstrations, answer product feature and technical questions from customers, guide strategic programs in top accounts, provide feedback to product management, share and learn best practices, stay current on competitive analysis, and support marketing events.

Skills

Solution Delivery
Solution Positioning
Sales Support
Customer Workshops
Product Demonstrations
Technical Support
Product Knowledge
Customer Engagement
Feedback to Product Management

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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