Cloud Software Engineer - AI Engineering Team

Employment Type: Full time

Position Overview

CrowdStrike, a global leader in cybersecurity, is seeking a Cloud Software Engineer to join our growing Charlotte AI Engineering Team in Charlotte. This role involves building globally distributed, fault-tolerant, and highly scalable cloud ecosystems using Golang and Large Language Models (LLMs). While prior experience with Golang and LLMs is beneficial, it is not a strict requirement. CrowdStrike is a computer security company, but prior security industry experience is not mandatory; training and mentorship in security topics will be provided. A strong interest in CrowdStrike's mission and a willingness to engage with product teams and customer needs are expected.

About the Product: Charlotte AI

CrowdStrike has been a pioneer in AI, integrating it across its platform for over a decade. Leveraging recent advancements in LLMs, CrowdStrike introduced Charlotte AI, a generative AI security analyst. Charlotte AI utilizes high-fidelity security data and integrates seamlessly with CrowdStrike's threat hunters, managed detection and response operators, and incident response experts. This offering empowers users of all skill levels to leverage the Falcon Platform's data, reducing security operations complexity and cost.

Learn more about Charlotte AI: https://www.crowdstrike.com/products/charlotte-ai/

Responsibilities

• Advance backend microservices, identifying and addressing critical concerns to implement effective solutions.
• Utilize established CrowdStrike tools and services to build cloud solutions for detecting and countering targeted cyber assaults.
• Innovate with Large Language Models to develop and refine Charlotte AI's capabilities.
• Construct and maintain data pipelines, engage in data upkeep, and contribute to the training and implementation of custom LLMs.
• Collaborate across various teams to brainstorm, define, and devise solutions.
• Commit to ongoing learning and self-improvement.
• Stay attuned to customer challenges, always seeking ways to enhance support.
• Emphasize top-tier coding quality by adhering to best practices, rigorous testing, and thorough logging and metrics.
• Work within a collaborative and agile team environment.
• Contribute to mentoring fellow engineers across a spectrum of technologies and absorb knowledge from them.
• Constantly explore ways to refine product architecture, knowledge models, user experience, performance, and reliability.
• Own your work end-to-end: develop, test, deploy, and monitor your changes with autonomy.
• Thrive in an environment that highly values trust.

Requirements

• Degree in Computer Science (or equivalent professional experience in data structures, algorithms, and distributed systems).
• Prior work experience with big data and microservices.