Sr. Service Reliability Engineer at Proofpoint

Draper, Utah, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

CybersecurityIndustries

Requirements

BS or MIS in Computer Science, Engineering, or a related technical discipline, or equivalent experience
Strong working knowledge of Active Directory/Exchange Server/Windows Server internals and core systems services (Mailbox, Hub Transport/Edge Transport, Client Access, Database Availability Group, Active Directory, Clustering, DNS, SMTP, DHCP, NFS, SMB, LDAP, etc.)
Working knowledge of Linux and core systems services
Thorough understanding of Ethernet and TCP/IP networking
Experience running a medium to large scale Windows mixed environment
Ability to work on multiple projects in parallel while maintaining [high standards/quality, implied from context]

Responsibilities

Provisioning, maintaining, and scaling production services and server farms across multiple data centers and in hyperscaler environments like AWS
Contributing to the architecture to improve scalability, service reliability, capacity, and performance
Writing automation code for provisioning and operating infrastructure at massive scale
Working with development and QA on building pipelines and automation for delivering and deploying production applications
Assisting in the design, testing, and rollout of a Microsoft Exchange environment mixed with the Proofpoint Archiving Product line
Managing a heterogeneous (Linux/Windows) multi-site global 7x24 environment
Ensuring proper security, monitoring, alerting, and reporting are in place for the infrastructure
Supporting multiple VMware vSphere environments
Working with and providing cross training to other Operations team members to ensure adequate overall coverage
Troubleshooting and resolving escalated issues
Capacity planning for all aspects of the infrastructure
Developing and maintaining processes, tools, and documentation in support of the production environment
Participating in evaluation of new software, hardware, and infrastructure solutions
Participation in on-call rotation and being available 24/7 in an escalation capacity

Skills

AWS

Infrastructure Provisioning

Automation

Scalability

Service Reliability

Capacity Planning

Performance Optimization

Server Farms

Proofpoint

Cybersecurity solutions for email and digital communication

About Proofpoint

Proofpoint specializes in cybersecurity, focusing on protecting organizations from advanced threats and compliance risks. The company offers a range of solutions that secure email, social media, and other digital communication channels against cyber threats like phishing, malware, and ransomware. Its products work by utilizing advanced technologies, including machine learning and artificial intelligence, to detect and respond to threats in real-time. Proofpoint differentiates itself from competitors by providing user-friendly solutions that easily integrate into existing IT systems, along with subscription-based services that allow clients to select service tiers tailored to their needs. The company's goal is to enhance the cybersecurity defenses of various organizations, from large enterprises to small businesses, ensuring their digital communications remain secure.

Sunnyvale, CaliforniaHeadquarters

2002Year Founded

$55.4MTotal Funding

IPOCompany Stage

Cybersecurity, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Health, dental, & vision

Employer-paid life, disability & employee assistance programs

Unlimited PTO

401K match

Remote work option

Risks

Integration challenges with Tessian and Illusive could disrupt operations.

Regulatory scrutiny may delay acquisition closings, affecting strategic plans.

Reliance on AI poses risks if technologies fail to adapt to new threats.

Differentiation

Proofpoint leverages AI and machine learning for real-time threat detection.

The company offers a comprehensive suite of cybersecurity solutions for digital communication.

Proofpoint's subscription-based model ensures recurring revenue and flexible service tiers.

Upsides

Acquisitions of Tessian and Illusive enhance AI-driven threat protection capabilities.

Growing demand for ITDR solutions boosts Proofpoint's market position.

Increased focus on AI-driven email security solutions aligns with industry trends.

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