Sr Reference File Maintainer Assoc at IQVIA

Taguig City, National Capital Region, Philippines

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Life SciencesIndustries

Requirements

2 years of experience in handling voice and healthcare account
College undergraduates with BPO experience
Basic knowledge of Windows applications (Excel, Word)
Strong verbal and/or written communication skills in either the language of the country supplied or English
Critical thinking and problem-solving skills, initiative, self-motivation, and the ability to resolve client concerns
BPO experience and strong understanding of healthcare concepts
Willing to work night shift
Amenable to onsite training in McKinley, Taguig
Onsite work location

Responsibilities

Complete maintenance of reference data (healthcare Organizations and Prescribers)
Perform research using Internet Search, Phone Verification, and Database Matches to validate data
Perform outbound phone verification of details on Organization and Prescriber records
Validate information from third-party sources and update/create/delete data in the database
Perform ad hoc data analysis and participate in process improvement initiatives

Skills

Key technologies and capabilities for this role

ExcelMicrosoft WordHealthcare Data MaintenancePhone VerificationData ValidationInternet ResearchDatabase UpdatesOutbound Calling

Questions & Answers

Common questions about this position

What is the salary for this Sr Reference File Maintainer Assoc position?

This information is not specified in the job description.

Is this role remote or onsite, and where is the location?

The position is onsite and candidates must be amenable to onsite training in McKinley, Taguig. A night shift is required.

What skills and experience are required for this role?

Candidates need 2 years of experience in handling voice and healthcare accounts, basic knowledge of Windows applications like Excel and Word, strong communication skills, and soft skills including critical thinking, problem-solving, initiative, and self-motivation. BPO experience and understanding of healthcare concepts are encouraged.

What is the company culture like at IQVIA?

This information is not specified in the job description.

What makes a strong candidate for this position?

Strong candidates have BPO experience, 2 years handling voice and healthcare accounts, college education, healthcare knowledge, and skills in communication, critical thinking, and problem-solving.

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters

1998Year Founded

$3,526MTotal Funding

POST_IPO_EQUITYCompany Stage

Cybersecurity, Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.

Proliferation of disparate technological solutions causes technology overload in clinical trials.

Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.

The company offers privacy-enhancing technologies to protect individual patient data.

IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.

AI-driven drug discovery accelerates identification of potential drug candidates.

Expansion of telemedicine facilitates remote patient monitoring and data collection.

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