[Remote] Sr. Quality Assurance Associate (Stability/Complaints) at Nutrafol

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Bachelor’s degree in quality assurance, biology, chemistry, medical sciences, pharmacology etc.; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job
5+ years of direct US dietary supplement/Consumer Healthcare Quality experience
Knowledge of product stability programs and laboratory testing preferred
Knowledge and experience on FDA and applicable laws and regulations, as well as of cGMP standards
Hands-on experience executing QA GMP compliance for a broad portfolio of dietary supplements or related products
Applied technical knowledge to ensure GMP standards are met throughout the product life cycle
Effective prioritization skills and the ability to execute on multiple projects, collaboratively and independently, in an agile environment
Proven ability to communicate and collaborate effectively with a variety of audiences, both internal and external
Strong analytical, organization and critical thin

Responsibilities

Managing the Stability Program: Writing real-time and accelerated stability protocols and reports for new and existing dietary supplement and cosmetic products
Coordinating stability samples with manufacturers and external laboratories
Logging and reviewing results, performing trending and analysis of those results
Creation and maintenance of the annual stability schedule
Investigating out of specification test results and recommend corrective actions
Supporting the Product Quality Complaint Program: Reviewing product quality complaints
Creating investigation summaries for product complaints
Trending data and creating monthly and quarterly reports
Identifying CAPAs as applicable based on investigations and/or trends
Working with Customer Service and Suppliers as required
Supporting other quality programs as needed such as artwork review, change control, product release, deviation/ out of specification program and other projects as assigned
Partner with external stakeholders, such as manufacturers and testing laboratories, and internal partners such as Formulation, Product Development, Supply Chain, and RA, to ensure timely QA deliverables, working as an effective member of cross-functional product teams

Skills

Nutrafol

Natural supplements for hair growth and health

About Nutrafol

Nutrafol focuses on improving hair health by providing natural supplements aimed at addressing hair thinning and promoting hair growth. Their products are formulated with a blend of vitamins, minerals, and natural ingredients that target the underlying causes of hair loss, such as genetics, stress, diet, and environmental factors. Nutrafol sells these supplements directly to consumers through their website, offering personalized plans developed by naturopathic doctors to meet individual needs. Unlike many competitors, Nutrafol emphasizes a drug-free approach and backs its products with clinical studies to ensure safety and effectiveness. The company's goal is to help individuals achieve visibly thicker and stronger hair through tailored, data-driven solutions.

New York City, New YorkHeadquarters

2013Year Founded

$34MTotal Funding

SERIES_BCompany Stage

Healthcare, Consumer GoodsIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Performance Bonus

Unlimited Paid Time Off

Wellness Program

Meal Benefits

Phone/Internet Stipend

Professional Development Budget

Pet Insurance

Remote Work Options

Risks

Increased competition from new entrants like Divi could impact Nutrafol's market share.

Nutrafol Skin faces challenges in a saturated acne treatment market.

Partnership with Sephora may lead to competition with established brands in their retail space.

Differentiation

Nutrafol offers a whole-body approach to hair health, unlike many competitors.

The company is backed by over 3,000 physicians, clinics, and stylists in the U.S.

Nutrafol's products are clinically proven, drug-free, and target root causes of hair thinning.

Upsides

Nutrafol's expansion into skin health taps into a large, existing market.

Partnership with Sephora increases Nutrafol's visibility and retail presence.

Growing consumer interest in personalized health solutions aligns with Nutrafol's offerings.

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