Sr. Product Manager, Risk & Compliance at eBay

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Ecommerce, TechnologyIndustries

Requirements

5+ years of proven experience building products, deep expertise in customer focused product management and product development lifecycle. Experience with online marketplaces and eCommerce platforms preferred. Experience in the Compliance and Regulatory space a plus
Technical depth and proven experience with building engaging, customer-focused end-to-end UX experiences; designing elegant solutions to complex problems that require integrations with multiple platforms, domains and services; and driving analysis of qualitative and quantitative data and metrics to derive opportunities, gaps, and solutions
Experience managing multiple complex, multi-phase strategic products in parallel with the ability to manage matrixed teams in a global context to successful delivery and excellence
Proven ability and in-market examples of defining a strategic vision for a new and innovative portfolio of products that drove significant impact for millions of end users at a global scale
Exceptional financial and analytical abilities with a successful track record and specific examples

Responsibilities

Create Product Strategy & Vision - Responsible for the holistic vision and end-to-end execution of key product solutions for customers; develop and effectively champion a data-driven and market-informed product strategy that aligns to eBay corporate strategy and delivers tangible outcomes for Sellers and the eBay business
Obsess the Customer & Overall Quality of Experiences - Demonstrate a steadfast focus on listening to end-users and feed their voice into the customer-centric design process. Leverage design and research partnerships to get insights and feedback throughout the entire product lifecycle. Build processes for continuous improvement
Break Down Silos & Enable Tight-knit Collaboration - Create connections and processes across teams that will drive efficient cross-team collaboration and clear alignment. Primary teams this role partners with outside of the Seller Experience team include global markets, analytics, design, structured data, and focused categories
Empower Teams To Rapidly Prioritize & Implement - Build in processes to ensure execution with speed and transparency. Inspire a “decide and go” mentality across the team to prioritize and propel the development process forward to hit outcomes. Partner closely with Program Management to manage through blockers and communicate dates and milestones
Drive initiatives end-to-end, from customer discovery to launch, working cross-functionally with engineering, analytics, design, marketing, research, communications, policy, legal, finance, and other partner teams

Skills

Product Strategy

Product Vision

Customer Discovery

Cross-functional Collaboration

Risk Management

Compliance

Data-driven Decision Making

Market Analysis

Launch Management

Ecommerce Platforms

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters

1995Year Founded

$6.5MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.

Social media platforms with shopping features could divert traffic from eBay.

Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.

The platform provides robust buyer and seller protections, enhancing trust in transactions.

eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.

The rise of social commerce offers eBay opportunities to integrate social shopping features.

Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

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