Sr Product Manager - Hype-Personalization at Vanguard

Malvern, Pennsylvania, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial ServicesIndustries

Requirements

Proven experience in cross-functional leadership and strategic thinking
Strong collaboration skills across various divisions and organizations
Executive presence and the ability to influence and communicate effectively
Strong understanding in AI/ML, analytics, and technology architecture, including MarTech
Ability to manage complex programs and engage deeply with stakeholders
Comfort with ambiguity and the ability to make informed decisions
Business acumen to define strategies and inform annual planning

Responsibilities

Formulating the vision and value proposition for the personalization platform
Guide platform product strategy and roadmap through research and analysis
Collaborate with business stakeholders to inform use case strategy
Contribute to people/process enablement and outcome measurement within client experience
Lead cross-functional teams to ensure alignment and execution
Implement audience segmentation and engagement strategies
Integrate data, AI/ML, experimentation, and analytics into the personalization platform
Collaborate with technology architecture and development teams to ensure seamless integration of personalization features, including MarTech
Integrate growth strategies with positive investment behavior and account health opportunities; partner with Marketing and CDAO to formulate approach across the client experience
Influence and storytelling to communicate the vision and impact of Hyper-personalization initiatives to executive leadership
Ensure governance and compliance in platform operations
Define strategies and contribute to annual planning to achieve business objectives

Skills

Key technologies and capabilities for this role

AI/MLAnalyticsMarTechAudience SegmentationPersonalization PlatformProduct StrategyRoadmap PlanningCross-functional LeadershipStakeholder CollaborationExecutive CommunicationExperimentationData IntegrationTechnology Architecture

Questions & Answers

Common questions about this position

Is visa sponsorship available for this position?

No, Vanguard is not offering visa sponsorship for this position.

What is the work arrangement or location policy for this role?

Vanguard has implemented a hybrid working model for the majority of crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning and collaboration.

What key skills and qualifications are required for the Senior Product Manager role?

The ideal candidate needs proven experience in cross-functional leadership and strategic thinking, strong collaboration skills across divisions, executive presence for effective communication and influence, strong understanding of AI/ML, analytics, and technology architecture including MarTech, and business acumen for strategy and planning.

What career growth opportunities does this role offer?

The role provides significant potential for career growth, including shaping Hyper-personalization at Vanguard, exposure to executive leadership, driving impactful initiatives, developing expertise in AI/ML and marketing tech, and expanding cross-functional leadership skills.

What is Vanguard's company mission and work culture like?

Vanguard is on a mission to work for the long-term financial wellbeing of clients, lead through transformative products and services, and develop skills as individuals and a team, with a hybrid working model that balances flexibility and in-person collaboration.

Vanguard

Client-owned investment management firm offering low-cost funds

About Vanguard

Vanguard provides financial services with a focus on investment management. The company offers a variety of products, including mutual funds, exchange-traded funds (ETFs), individual retirement accounts (IRAs), and 401k rollovers, aimed at individual investors, financial advisors, and institutions. Vanguard's unique ownership structure means it is owned by its funds, which are in turn owned by the clients, allowing it to prioritize the needs of its investors over external shareholders. This model enables Vanguard to offer low-cost investment options, as it primarily earns revenue through management fees that are generally lower than industry standards. Additionally, Vanguard provides personalized investment advisory services, charging fees based on the assets managed. The company's goal is to help clients grow their wealth and achieve their financial objectives through effective investment strategies, while maintaining a competitive performance track record.

Kline Township, PennsylvaniaHeadquarters

1975Year Founded

SECONDARYCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Best-in-class medical, dental & vision coverage

Onsite health clinic & fitness center

Health Smart Rewards program

Vanguard Retirement Savings Plan

Education Benefits

PTO

Family Planning Benefist

Parental leave

Personal development opportunities

Volunteer Time Off

Risks

Competition from AI-driven platforms like Writer challenges Vanguard's traditional advisory services.

Vanguard's stake in Steelcase exposes it to the volatile furniture market.

New active bond ETFs may struggle in a low-yield environment with increasing competition.

Differentiation

Vanguard is client-owned, aligning its interests with investors, unlike traditional firms.

The firm offers low-cost investment products, making it attractive to cost-conscious investors.

Vanguard's ownership structure allows it to focus on long-term investor value.

Upsides

Vanguard's new active bond ETFs offer diversified, low-cost fixed income options.

The acquisition of Steelcase shares diversifies Vanguard's portfolio into the furniture industry.

Launching the International Dividend Growth Fund appeals to investors seeking sustainable dividend growth.

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