Sr. Product Manager, Cross Product Services at Grammarly

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, AI, Productivity SoftwareIndustries

Requirements

At least 5 years of experience with Product Management building shared services, platform services and APIs
Experience building for enterprise environments and supporting complex requirements like hub and spoke, multiple products and bundles, sophisticated group and team management
Can drive learning, execution, and impact in a product area with ambiguity
Strong communication and collaboration skills; can align stakeholders across Product teams, Engineering and GTM functions
Demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments

Responsibilities

Define and drive the product strategy and roadmap for Superhuman’s foundational cross-product services that power accounts & user provisioning
Own the vision, design, and evolution of shared systems that manage free and paid accounts, team structures, and user & product provisioning, ensuring reliability, scalability, and extensibility as Superhuman’s portfolio grows
Collaborate deeply with product, engineering, and business partners to scale these systems, enable new business models, and support seamless integration of future products and acquisitions
Transform ambiguity into alignment: identify core shared services needs, shape technical direction with engineering, and drive cross-company adoption of scalable, future-proof services

Skills

Key technologies and capabilities for this role

Product ManagementProduct StrategyRoadmap PlanningAccount ManagementUser ProvisioningTeam ManagementCross-Product ServicesScalabilitySystems Design

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

Superhuman offers a dynamic hybrid working model that provides focus time along with in-person collaboration to foster trust, innovation, and team culture.

What experience is required for this Senior Product Manager role?

Candidates need at least 5 years of Product Management experience building shared services, platform services, and APIs, plus experience in enterprise environments with complex requirements like hub and spoke models, multiple products, bundles, and team management.

What skills are essential beyond technical experience?

Strong communication and collaboration skills are required to align stakeholders across Product teams, Engineering, and GTM functions, along with the ability to drive learning, execution, and impact in ambiguous product areas and work independently with minimal guidance.

What is the company culture like at Superhuman?

The culture emphasizes a strong team culture through in-person collaboration, trust, and innovation in a dynamic hybrid model, while empowering over 40 million people to eliminate busywork and focus on what matters.

What makes a strong candidate for this position?

A strong candidate has 5+ years in product management for shared and platform services, enterprise experience with complex team and product structures, excels in ambiguity, and demonstrates strong stakeholder alignment and independent execution skills.

Grammarly

AI writing assistance platform for users

About Grammarly

Grammarly provides AI-driven writing assistance to help users improve their writing skills. Its main products include Grammarly Business, Grammarly Premium, Grammarly Free, and Grammarly for Education, which offer tailored writing support across a wide range of applications and websites. The platform analyzes text in real-time, providing suggestions for grammar, punctuation, style, and clarity, making it easier for users to communicate effectively. Unlike many competitors, Grammarly is trusted by a significant number of Fortune 500 companies, highlighting its focus on security and privacy. The company's goal is to enhance communication for individuals and teams, making writing clearer and more effective.

San Francisco, CaliforniaHeadquarters

2009Year Founded

$389.1MTotal Funding

LATE_VCCompany Stage

Consumer Software, AI & Machine Learning, EducationIndustries

1,001-5,000Employees

Benefits

Free food

Company Social Outings

Work From Home Policy

Unique Office Space

Health & Wellness Package

Paid Time Off

401K / Retirement Plan

Risks

New CEO from Coda may disrupt Grammarly's existing business model and operations.

Authorship tool could face backlash over privacy and AI detection accuracy concerns.

Tech layoffs in 2024 may lead to talent acquisition challenges for Grammarly.

Differentiation

Grammarly integrates with over 500,000 applications, enhancing user accessibility and convenience.

Trusted by 96% of Fortune 500 companies, Grammarly emphasizes security and privacy.

Grammarly's diverse product suite caters to individuals, businesses, and educational institutions.

Upsides

Acquisition of Coda expands Grammarly's capabilities in AI and productivity tools.

Growing demand for AI-driven writing tools in education boosts Grammarly's market potential.

Partnerships in generative AI position Grammarly as a leader in responsible AI innovation.

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