Sr Mgr - APAC Regional Operations at Columbia Sportswear Company

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Apparel, RetailIndustries

Requirements

Provides direct leadership for Columbia IS operations in Asia
Ensures efficient coordination of technology support, issue resolution, operational monitoring, and engineering functions
Partners closely with senior business leaders in the region and the Global Operations Center to craft effective IS strategy consistent with global standards
Manages all IS functions for the sourcing organization (Asia Liaison Offices)
Provides guidance and assistance for China Direct, Columbia Sportswear Japan, and Columbia Sportswear Korea
Thorough understanding of technical aspects of applications and systems
Operates under minimal supervision with independent thinking and judgment for problem resolution
Handles high degree of complexity, including development of new procedures

Responsibilities

Manage overall deployment, monitoring, technical support, and IT maintenance processes throughout the Asia Liaison Office network
Collaborate with and provide guidance for CDT activities for China Direct, Japan, and Korea
Act as primary contact point between Headquarters teams and IT projects/support in Asia; serve as primary communication point for HQ-based staff
Proactively partner with technology leaders globally and the Global Operations Center; establish culture of continuous process improvement using engineering practices and cross-functional partnering
Lead employee development through processes for performance management, coaching, development, and training
Work through subordinate managers/leads to ensure appropriate service levels for Columbia’s Asia IT business partners
Build relationships with Asia business partners to ensure IT services and goals are understood and supported
Coordinate and lead tactical and strategic planning for Asia-based Liaison offices; provide guidance to China/Japan/Korea Regional Offices
Partner closely with Global Operations Center to transition incidents and resolution information systematically
Jointly establish meaningful key performance indicators with Global Operations Center to drive measurable improvement
Participate in IT budgeting processes and cross-functional improvement initiatives
Maintain positive communication with Columbia Sportswear management, staff, and departments
Evaluate software used by teams and participate in reviews of systems/software impacting Asia Operations
Perform other related duties as assigned

Skills

Key technologies and capabilities for this role

IT OperationsTechnical SupportIssue ResolutionOperational MonitoringEngineering PracticesProcess ImprovementChange ManagementPerformance ManagementEmployee DevelopmentLeadership

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment position.

Where is this role based or is it remote?

This information is not specified in the job description.

What leadership skills are required for this role?

The role requires direct leadership for operations, managing subordinate managers/leads, driving change, employee development, coaching, and building relationships with business partners.

What is the team structure for this position?

The role involves managing overall deployment and activities throughout the Asia Liaison Office network, working through subordinate managers/leads, and providing guidance to China Direct, Japan, and Korea offices.

What makes a strong candidate for this Sr Mgr role?

Strong candidates will have experience in IT operations leadership, partnering with global teams, driving continuous improvement, and managing performance and development for teams in Asia.

Columbia Sportswear Company

Designs and sells outdoor apparel and gear

About Columbia Sportswear Company

Columbia Sportswear Company designs and sells a variety of outdoor clothing and gear, including jackets, shirts, pants, shorts, footwear, and accessories like hats and backpacks. Their products are aimed at outdoor enthusiasts, hikers, campers, and active individuals of all ages. Columbia's products are known for their quality and durability, setting them apart from competitors in the outdoor apparel market. The company operates through a direct-to-consumer model, selling via their website, retail stores, and partnerships with other retailers, which helps them reach a wide audience. Their goal is to provide high-quality outdoor gear that enhances the experience of those who enjoy outdoor activities.

Portland, OregonHeadquarters

1938Year Founded

$40KTotal Funding

IPOCompany Stage

Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

401(k) Company Match

401(k) Retirement Plan

Wellness Program

Employee Discounts

Mental Health Support

Risks

The new Cherry Hill Mall store may face challenges in a competitive retail environment.

The Vader Collection may not resonate with Columbia's core customer base.

Strategic shifts by new marketing leadership could impact brand loyalty.

Differentiation

Columbia Sportswear offers innovative outdoor apparel with a strong brand reputation.

The company employs a multi-channel sales strategy for broad market reach.

Columbia's collaborations, like the Star Wars collection, attract niche markets.

Upsides

The rise of outdoor activities post-pandemic boosts demand for Columbia's products.

Collaborations with franchises like Star Wars enhance brand visibility and appeal.

Direct-to-consumer sales and social media marketing reach younger demographics effectively.

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