Sr. Manager, Revenue Accounting at Dialpad

Austin, Texas, United States

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaSIndustries

Requirements

Expertise in end-to-end revenue recognition process in accordance with US GAAP and ASC 606 under a high-growth SaaS revenue model
Ability to partner closely with billing team, Deal Desk, Customer Success, and Technical Accounting team
Experience defining processes to stratify and document accounting treatment for credits, amendments, and non-standard terms in customer contracts
Capability to up-level existing procedures and controls in the revenue recognition process

Responsibilities

Oversee and contribute to the Company's revenue recognition framework by completing month-end revenue recognition postings and reconciliations
Own and direct the monthly, quarterly, and annual revenue close process, including the review of staff's journal entries, account reconciliations, waterfalls, deferred balances, and revenue reserves
Partner with the Billing team to ensure accurate data inputs and understanding of revenue sources for accurate revenue posting
Review contracts and special terms to ensure the terms and conditions are properly assessed for revenue recognition, including complex arrangements, and maintain the revenue checklist
Lead the improvement of complex annual assessments, such as the SSP (Standalone Selling Price) Analysis, by adding and executing comprehensive procedures
Coordinate with external auditors for annual audits, serving as the main point of contact to resolve open items and questions related to the revenue cycle
Serve as a key leader and subject matter expert for the Suitebilling implementation of the Order-to-Cash (O2C) cycle, specifically focusing on the impact to revenue
Strategically lead efforts to shorten the close timeline by optimizing and rearranging tasks, such as directing the posting of recurring waterfall journal entries before the close
Execute the SaaS revenue recognition accounting model within the respective systems and tools, including executing the process of our month-end accounting close for SaaS, usage revenue, and Professional Services revenue, as well as the necessary entries for the allowance for doubtful accounts and bad debts
Develop new strategies to improve the accuracy and timeliness of revenue management
Develop internal finance controls based on industry best practices
Direct the continued implementation and improvement of technical tools to reduce manual business processes
Work proactively with executive management on new product introductions or new business arrangements and related revenue

Skills

Key technologies and capabilities for this role

US GAAPASC 606Revenue RecognitionSaaS AccountingFinancial CloseReconciliationBillingDeferred RevenueInternal ControlsCustomer Contracts

Questions & Answers

Common questions about this position

What is the salary or compensation for the Sr. Manager, Revenue Accounting role?

This information is not specified in the job description.

Is this Sr. Manager, Revenue Accounting position remote or does it require office work?

This information is not specified in the job description.

What key skills and experience are required for the Sr. Manager, Revenue Accounting role?

The role requires deep expertise in US GAAP and ASC 606 revenue recognition under a high-growth SaaS model, experience overseeing month-end revenue postings and reconciliations, and skills in reviewing complex contracts, SSP analysis, and partnering with billing and audit teams.

What is the company culture like at Dialpad?

Dialpad features a collaborative team environment focused on making customers successful, with a culture that thrives on continuous evolution using AI, and values traits like being Scrappy, Curious, Optimistic, Persistent, and Empathetic in high-achieving individuals.

What makes a strong candidate for the Sr. Manager, Revenue Accounting position?

Strong candidates will have expertise in revenue accounting for SaaS under ASC 606, experience leading close processes and controls, and the ability to collaborate across teams like billing, deal desk, and auditors while improving complex procedures.

Dialpad

AI platform for customer engagement and collaboration

About Dialpad

Dialpad offers an AI-powered platform designed to enhance customer engagement, sales, and team collaboration. Its key features include real-time transcription of conversations, sentiment analysis to gauge the mood of discussions, live coaching for sales representatives, and predictive customer satisfaction (CSAT) scores to forecast client satisfaction. This platform serves a diverse clientele, from small businesses to large corporations, and operates on a subscription-based model. Dialpad distinguishes itself from competitors through its rapid product innovation and strong partnerships, such as its collaboration with the Sacramento Kings basketball team, which includes community programs like The Huddle Lab for young entrepreneurs. The company has received recognition from G2 in various categories, including Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). Dialpad's goal is to leverage AI to improve customer service and sales effectiveness.

San Ramon, CaliforniaHeadquarters

2011Year Founded

$437.7MTotal Funding

LATE_VCCompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Flexible Work Hours

Phone/Internet Stipend

Gym Membership

Professional Development Budget

Risks

Emerging AI-driven platforms could erode Dialpad's market share.

Integration challenges from Surfboard acquisition may disrupt operations.

Rapid AI advancements could render Dialpad's offerings obsolete if not updated.

Differentiation

Dialpad offers real-time transcription and sentiment analysis, enhancing customer interactions.

Its AI-powered platform supports sales, customer engagement, and team collaboration effectively.

Dialpad's continuous innovation and fast feature releases set it apart from competitors.

Upsides

Dialpad's acquisition of Surfboard enhances its workforce management capabilities.

Recognition as Google Cloud Technology Partner of the Year boosts Dialpad's credibility.

Launch of business-specific AI models provides a competitive edge in sales conversations.

Land your dream remote job 3x faster with AI

Try Jobo Free