Sr. Manager Quality Trust & Compliance (Privacy Compliance)

Employment Type: Full Time

Position Overview:

Endpoint is seeking an experienced and strategic Sr. Manager Quality Trust & Compliance (Privacy Compliance) to lead and operationalize privacy programs across our global eClinical technology landscape. This role will serve as a key liaison between our Quality, Global Privacy Office, IT, and Product & Engineering teams, ensuring that data privacy and protection standards are built into the core of our solutions and operations. This role is instrumental in driving cross-functional alignment, conducting privacy audits, implementing controls, and building a culture of privacy-by-design.

Responsibilities:

Privacy Program Execution & Governance:

• Partner with Legal/Global Privacy Office and Quality, Trust & Compliance to operationalize privacy compliance frameworks across systems, products, and services.
• Develop and maintain privacy and data protection policies, standards, and procedures aligned with global regulatory requirements.
• Drive adoption of privacy-by-design principles across product development and software lifecycle.

Privacy Audits, Controls & Risk Management:

• Plan, execute, and oversee internal privacy audits, assessments, and control evaluations across departments.
• Conduct privacy impact assessments (PIAs), data protection impact assessments (DPIAs), and risk analyses for new systems, vendors, or data processing activities.
• Identify gaps, recommend corrective actions, and monitor remediation activities.

Data Protection Officer (DPO) Support Duties:

• Partner with the legal office to assist in the data protection responsibilities; manage communication with supervisory authorities and data subjects.
• Maintain records of data processing activities (RoPAs) and ensure privacy rights requests are handled timely.
• Advise senior management on obligations under global privacy regulations.

Cross-Functional Collaboration & Enablement:

• Lead privacy program integration across product management, engineering, legal, quality, and security teams.
• Guide teams through regulatory readiness and product-specific compliance for clinical trial software and SaaS platforms.
• Collaborate on incident response, breach notifications, and mitigation of privacy-related incidents.

Training & Awareness:

• Develop and deliver training and awareness programs on privacy topics for internal stakeholders.
• Promote a culture of compliance, ethics, and trust throughout the organization.

Education:

• Bachelor’s degree in Information Security, Data Governance, Computer Systems, Life Sciences, or a related field.

Experience:

• 7+ years of experience in privacy, data protection, or compliance, preferably in the life sciences, healthcare, or SaaS technology sector.
• Demonstrated experience in audits, privacy impact assessments, and building enterprise-wide privacy programs.
• Ability to work in cross-functional, fast-paced, global environments with strong stakeholder engagement.
• Prior experience as a Risk Protection Officer, DPO, or with DPO responsibilities preferred.

Skills:

• Deep understanding of GDPR, HIPAA, CCPA/CPRA, 21 CFR Part 11, and other global privacy regulations.
• Familiarity with clinical trial operations and regulatory technology solutions (e.g., RTSM, eCOA, EDC) preferred.
• Understanding of cloud security and vendor risk as it pertains to privacy compliance preferred.

Compensation:

• $110,000 - $125,000 a year

Benefits:

• All job offers will be based... (Information truncated)

About Us:

Endpoint is an interactive response technology (IRT®) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE® platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Raleigh-Durham, North Carolina with offices across the United States, Europe, and Asia.