Thumbtack

Manager, Background Check

United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Online Marketplace, Biotechnology, Internet ServicesIndustries

Requirements

The ideal candidate will have 2-4 years of relevant experience in Trust and Safety, Law Enforcement, Legal, or Compliance fields. Strong communication, interpersonal, problem-solving, adaptability, collaboration, and resilience skills are essential. Experience in program management and a self-driven attitude with a strong sense of ownership and urgency are also required.

Responsibilities

This role involves leading and developing a team of Background Check Specialists, overseeing daily operations of background check adjudication and data privacy initiatives, and managing identity verification and data privacy requests. The Manager will also partner with cross-functional teams like Legal and Sales to align policies, set team objectives, monitor performance, and report on team success to senior leadership.

Skills

Background Check
Data Privacy
Adjudication
Risk Management
Compliance
Team Leadership
Mentorship
Data Security
Confidentiality
Cross-functional Collaboration

Thumbtack

Online marketplace connecting consumers with local professionals

About Thumbtack

Thumbtack connects consumers with local professionals for various services through its online marketplace. Users can find professionals like plumbers, electricians, and landscapers by searching the platform, comparing prices, reading reviews, and booking services directly. The platform offers cost estimates based on numerous bids from professionals, helping consumers understand potential service costs. Thumbtack generates revenue by charging professionals for leads, which are inquiries made by customers through the site. This model allows Thumbtack to serve a wide range of customers across the U.S., making it easier for them to find and hire local service providers.

San Francisco, CaliforniaHeadquarters
2008Year Founded
$680.3MTotal Funding
DEBTCompany Stage
Consumer Software, Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Remote Work Options
Paid Holidays
Phone/Internet Stipend
Mental Health Support

Risks

Increased competition from OfferUp could dilute Thumbtack's market share.
Dependency on RentRedi partnership may risk customer acquisition dynamics.
Reliance on external funding could be risky if market conditions change.

Differentiation

Thumbtack connects users with 300,000 local service businesses across the U.S.
The platform offers personalized guidance and cost estimates for various home services.
Thumbtack charges professionals for leads, ensuring a straightforward revenue model.

Upsides

Partnership with OfferUp expands market reach and customer base.
$75 million financing boosts technology investment and service expansion.
Experienced leaders enhance legal and user research capabilities, improving trust and experience.

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