Sr. Manager, Global Account Director at PlayStation Global

San Mateo, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Entertainment, Gaming, TechnologyIndustries

Requirements

Advanced Degree in Business, Marketing, or commensurate relevant experience
10+ Years of experience in Sales, Account Management, Publisher Relations and other relevant

Responsibilities

Provide excellent direct management / mentorship of the team, driving a culture of ownership and engagement, and providing support that enables the team to be successful in their roles
Manage a highly skilled global team (6+) of Global Account Managers and Go-to-Market Strategists across San Mateo, London and Tokyo
Serve as the owner for the holistic partner business with PlayStation, orchestrating smooth hand-off of operational needs where appropriate
Ensure Partner needs are being met by internal teams and provide leadership and guidance as needed
Maintain executive-level relationships and foster deep connections across the partner organization
Develop & maintain comprehensive knowledge of all aspects of the Partner’s business, portfolio, and long-term strategic vision
Develop, own and execute external/internal business reviews, monthly/weekly team meetings, Business Performance Reviews, with a priority of sharing learnings across partners and peer account teams globally (JBRs, JBPs, Content Lifecycle Plans, Performance Reviews, Post-Mortems, and overall governance)
Work with Head of Strategic Accounts and Sony Interactive Entertainment (SIE) Executive Leadership to understand market dynamics, shifting consumer demands, and adjust strategic priorities and plans to meet future market needs
Embrace SIE operating models, support plans and drive overall cadence of the business to deliver Strategic Account KPIs annually
Analyze and forecast commercial potential for the portfolio in collaboration with cross-functional teams, helping to set expectations internally of the market, release slate, and overall status of the business
Generate, own and execute long term enterprise-based strategic plan for PlayStation’s business within the market and develop the business case for any incremental support in conjunction with Partner Commerce Team
Responsible for Partners overall Partner Health, a key indicator of performance as the senior liaison
Build consensus and support with other Senior Managers when establishing best practice methodology

Skills

Key technologies and capabilities for this role

Global Account ManagementTeam LeadershipMentorshipStrategic PlanningPartner Relationship ManagementKPI DeliveryEnterprise Account Management

Questions & Answers

Common questions about this position

What is the work location and arrangement for this role?

The position is based in San Mateo or Los Angeles, CA, with a hybrid schedule that includes an in-office requirement once a week.

What salary or compensation is offered for this position?

This information is not specified in the job description.

What are the key responsibilities and skills needed for this role?

The role requires providing direct management and mentorship to a global team, maintaining executive-level relationships, developing comprehensive knowledge of the partner's business, and executing business reviews while representing SIE at high levels.

What is the team structure like for this position?

The role manages a highly skilled global team of 6+ Global Account Managers and Go-to-Market Strategists across San Mateo, London, and Tokyo.

What kind of company culture does PlayStation offer?

PlayStation strives to create an inclusive environment that empowers employees, embraces diversity, and fosters a supportive and collaborative environment focused on ownership, engagement, and success.

PlayStation Global

Designs and markets gaming consoles and accessories

About PlayStation Global

Working at PlayStation offers the opportunity to be part of a leading company in the gaming industry, renowned for its cutting-edge technology like haptic feedback and 4K HDR visuals. Employees are immersed in a culture of innovation and excellence that pushes the boundaries of gaming and entertainment. Contributing to a globally recognized brand that consistently delivers high-quality, immersive gaming experiences, ensures a dynamic and fulfilling work environment.

Foster City, CaliforniaHeadquarters

1994Year Founded

M_AND_ACompany Stage

Consumer Software, Entertainment, GamingIndustries

1,001-5,000Employees

Benefits

Health and wellness: Medical (PPO, HDHP, and HMO), dental, vision, disability, employee assistance program, flexible spending accounts, health savings account, student loan repayment assistance, education reimbursement program, wellness reimbursement, identity theft protection, basic and voluntary life and AD&D insurance, business travel accident insurance, 4.5% 401(k) match, commuter program, additional voluntary programs (group legal, pet insurance, auto and home insruance), onsite flu shots and biometric screenings

Family and time off: 12 paid holidays, generous PTO, paid parental leave, adoption assistance program, 529 college savings plan match, back-up child care, parental and elder care coaching

Perks: Sony product discounts, passport perks program, monthly $10 Playstation Network voucher, employee referral bonus, game launch events

Risks

Increased competition from cloud gaming services may impact PlayStation's market share.

Semiconductor shortages could affect PlayStation 5 sales and customer satisfaction.

Cybersecurity threats pose risks to PlayStation Network's stability and user trust.

Differentiation

PlayStation Network offers a comprehensive suite of gaming and media services.

The platform supports a wide range of PlayStation consoles and devices.

PlayStation's integration with PSVR enhances its virtual reality gaming experience.

Upsides

PlayStation's acquisition of Haven Studios could boost exclusive game offerings.

The rise of cross-platform play can increase user engagement on PlayStation Network.

Growing VR market aligns with PlayStation's investment in PSVR technology.

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