Maintains expertise on Company's products/services (Comcast Ethernet, Internet, Voice and TV services) to effectively manage team sales to enterprise customers (20-500 employees, medical and education institutions)
Possesses excellent knowledge of Company's products/services, pricing practices and selling skills to oversee regional sales deployment of new products and services targeting the enterprise segment
Experience with processing and analyzing data for accurate forecasts of annual, quarterly and monthly revenue and unit numbers
Excellent time management, decision-making and human relations skills
Ability to exercise independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance; ability to work nights, weekends, variable schedules and overtime as necessary
Understand and apply Operating Principles; own the customer experience; be enthusiastic learners and advocates of technology, products and services; win as a team
Responsibilities
Effectively manage and monitor all sales of integrated communication structure to enterprise customers (multi-site regional businesses or national accounts) to maximize sales revenues and meet corporate objectives
Assure optimal sales team staffing and training readiness of sales professionals
Develop financial and operational objectives; ensure operational plans align with business objectives; contribute to functional strategy development
Develop and monitor sales promotions and incentives to meet business goals and objectives; ensure team and individual rep achievement of sales, quality goals and standards
Ensure competence and continuity of qualified Enterprise Account Executives through selection, training, development, appraisal and motivation techniques
Manage records of individual and group sales and performance activities relative to business goals; ensure accurate revenue and unit forecasts
Manage employee performance; counsel and advise for compatibility, effectiveness and growth; address personnel/performance issues per Company policy
Identify and implement improvements in business processes for increased sales performance and/or operational efficiency
Participate in managing and monitoring Business Services Enterprise Direct Sales channels within budgeted sales and expense targets
Develop and ensure implementation of best practices for improved performance and overall success
Other duties and responsibilities as assigned
Skills
Enterprise Sales
Sales Management
Team Leadership
Sales Training
Sales Incentives
Ethernet
Internet Services
Voice Services
TV Services
Comcast
Comcast Corporation is a global media and technology company.