Sr. IT Collaboration Administrator at eBay

Austin, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Ecommerce, TechnologyIndustries

Requirements

Bachelor’s degree in Computer Science, Information Technology, Business Information Systems, or equivalent work experience; certifications like ITIL, COBIT, Agile, Six Sigma, Slack, or Microsoft are valued
7+ Years of experience administrating M365 and Google Workspace configurations
5+ Years of experience with Slack Enterprise Grid administration and integrations
5+ Years of experience administrating Exchange, Exchange Online, Cisco Cloud Email Security or other email systems and have implemented DMARC, DKIM, SPF, and BIMI
3+ Years of experience administrating Windows and Linux OS
1+ Years of building and implementing AI agents, MCP Servers, and in-product AI enhancements
Deep expertise in administering Microsoft 365, Google Workspace, and Slack Enterprise Grid, with strong skills in platform integrations and automation using PowerShell and Graph API
Track record of securing enterprise applications and applying identity and access management principles, including hands-on experience with Exchange Online, Cisco Cloud Email Security, Active Directory, and Entra ID
Experience implementing and supporting AI-powered agents and enhancements, and using tools such as PowerAutomate and Google Apps Script
Advanced problem-solving capabilities for complex networking and firewall issues, along with knowledge of release management and compliance standards

Responsibilities

Deliver secure and reliable collaboration experiences to employees worldwide by managing and optimizing platforms such as Microsoft 365, Slack Enterprise Grid, and Google Workspace
Increase adoption of advanced technology, including AI integrations and in-product AI enhancements, to boost productivity and simplify how teams connect
Strengthen system security and compliance through proactive incident response and ongoing safeguards for sensitive information
Enable organization-wide growth by developing training programs and sharing knowledge with lower-level support teams to enhance operational maturity
Collaborate across IT, business units, and vendors to ensure alignment between collaboration platform strategy and eBay’s broader strategic objectives and product roadmaps
Guide successful change and release management, translating upcoming technology updates into user-oriented solutions for business continuity

Skills

Microsoft 365

Slack Enterprise Grid

Google Workspace

AI integrations

Collaboration Platforms

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters

1995Year Founded

$6.5MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.

Social media platforms with shopping features could divert traffic from eBay.

Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.

The platform provides robust buyer and seller protections, enhancing trust in transactions.

eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.

The rise of social commerce offers eBay opportunities to integrate social shopping features.

Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

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