Sr. Hospitality Associate at Williams

New York, New York, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Legal, Banking, CorporateIndustries

Requirements

High school diploma or equivalent
Minimum of one (1) year Hospitality services experience in a legal, banking or corporate environment or three (3) years of experience in hospitality, restaurant or housekeeping industry
Able to make independent decisions that conform to business needs and policy
Strong interpersonal communication skills required
Excellent organizational skills required
Must be able to meet deadlines and complete all projects in a timely manner
Strong attention to detail is required
Must work well in a team environment
Professional attire and demeanor required
Good written communication skills
Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
Ability to work in a fast paced, high energy environment
Ability to work on multiple projects simultaneously
Ability to operate basic audio/visual equipment
Professional telephone demeanor
Ability to anticipate client’s needs for meetings and events
Must be self-motivated with positive can do attitude
Proven customer service skills are required in order to create, maintain and enhance customer relationships
Must be able to lift up to 50 lbs. on a regular basis

Responsibilities

Check conference room and meeting scheduler throughout shift and make note of any changes to ensure meetings are set-up accurately. (*essential)
Set up conference rooms according to client’s request, including audio/visual equipment, food, beverages, utensils, ice, etc. (*essential)
Clean up conference rooms after use and return property to vendors if necessary. (*essential)
Prepare coffee and other beverages in assigned kitchens each morning. (*essential)
Clean up coffee makers in each kitchen in the evening. (*essential)
Communicate with supervisor or client on meeting request concerns or deadline issues
Maintain inventory of catering supplies and order supplies as needed
Place orders for food and beverages for use during meetings. (*essential)
Assist in training new hires
Prioritize work flow. (*essential)
Assist in process improvement ideas
Answer telephone in hospitality center
Adhere to Williams Lea Tag policies in addition to client site policies
Use equipment and supplies in a cost efficient manner
Provide back-up support to Reception and/or Office Services as needed

Skills

Key technologies and capabilities for this role

Hospitality ServicesConference Room SetupReception AssistanceCateringOffice SupportCopy ServicesMail HandlingAudio/Visual EquipmentInterpersonal CommunicationOrganizational SkillsProblem Solving

Questions & Answers

Common questions about this position

What is the pay rate for the Sr. Hospitality Associate position?

The pay rate is $26.00 per hour.

What benefits are offered for this role?

Benefits include various health insurance options (Medical, Dental, Vision, Prescription Drug), 401k with employer match, Paid Time Off, Life Insurance, Paid Parental Leave, Short-term & Long-term Disability, Flexible Spending Accounts, Domestic Partner Coverage, Commuter Benefits, Legal Assistance, Employee Assistance Program, and additional perks and discounts.

Is this position remote or in-office, and what are the hours?

This is an in-office position at the New York office, working Monday to Friday from 11:00 am to 8:00 pm, with possible coverage for 9:00 am to 6:00 pm as needed.

What are the key qualifications and skills required for this role?

Requirements include a high school diploma or equivalent, minimum one year hospitality services experience in legal/banking/corporate or three years in hospitality/restaurant/housekeeping, strong interpersonal and written communication skills, excellent organizational skills, attention to detail, ability to work in a team and fast-paced environment, problem-solving skills, and customer service skills.

What makes a strong candidate for the Sr. Hospitality Associate role?

A strong candidate has relevant hospitality experience, demonstrates self-motivation with a positive attitude, excels in customer service to enhance relationships, can anticipate client needs, work independently and in teams, and handles multiple tasks in a fast-paced environment.