Sr. Engineering Manager, Core Platform & AI Systems at Highspot

Seattle, Washington, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, Sales EnablementIndustries

Requirements

10+ years of software engineering experience with 4+ years in engineering leadership roles
Experience managing senior/principal engineers, ideally across multiple functional areas
Strong technical background in cloud-native distributed systems, platform engineering, or AI/ML infrastructure
Proven track record of scaling SaaS platforms and leading teams responsible for mission-critical backend systems
Experience working closely with cross-functional teams such as Product, Infrastructure, AI/ML, and Security
Deep understanding of reliability, operational excellence, and cost optimization in cloud environments (AWS, Azure, GCP)
Excellent communication, collaboration, and executive stakeholder management skills
Passion for developing people and building strong, healthy engineering teams

Responsibilities

Lead and grow the Core Platform & AI Systems team
Drive the technical roadmap for the platform, ensuring scalability, performance, availability, and cost-efficiency
Partner closely with product engineering teams to deliver platform capabilities that unlock business features while simplifying the developer experience
Collaborate with Data Science, ML, and AI teams to provide robust ML Ops and AI infrastructure that enables rapid experimentation and production-grade AI deployments
Own platform-wide reliability and operational health, continuously investing in observability, incident management, and system resilience
Contribute to architectural decisions that shape the long-term direction of Highspot’s SaaS platform
Attract, retain, and develop top engineering talent, building a high-performing and inclusive team culture
Communicate effectively with senior leadership, providing visibility into roadmap progress, technical trade-offs, and organizational needs

Skills

Engineering Management

Platform Engineering

AI/ML Infrastructure

Storage Systems

Job Orchestration

Scalability

Performance Optimization

SaaS

Technical Leadership

Data Science Collaboration

Highspot

AI-powered sales enablement platform

About Highspot

Highspot provides a sales enablement platform that helps sales teams improve their productivity and efficiency. Its main product, Highspot Copilot, is an AI-powered digital assistant that delivers the right content to sales representatives at the right time, enhancing their ability to engage and convert potential buyers. The platform supports sales teams by managing sales content, preparing reps for different selling scenarios, and facilitating personalized interactions through digital sales rooms. Highspot also includes features for onboarding and training sales reps, ensuring they are well-prepared for real-world situations. Unlike many competitors, Highspot focuses on driving measurable outcomes such as increased win rates and reduced ramp time for sales reps. The goal of Highspot is to empower sales teams to close deals more effectively and generate higher revenue.

Seattle, WashingtonHeadquarters

2012Year Founded

$625.1MTotal Funding

SERIES_FCompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Medical, dental, vision, disability, & life benefits

Group Retirement Savings Plan (RRSP)

Matching employer contributions (DPSP) with immediate vesting

3 Weeks of Paid Vacation

Generous Holiday Schedule

Quarterly Recharge Fridays

Flexible work schedules

Professional development opportunities

Discounted ClassPass membership

Access to coaches & therapists

2 Volunteer days per year

Risks

Highspot faces competition from larger rivals like Salesforce and Oracle.

Recent layoffs may impact Highspot's operational efficiency and innovation.

Reliance on AI technologies exposes Highspot to data privacy and ethics concerns.

Differentiation

Highspot offers a unified sales enablement platform with AI-driven features.

The platform integrates content management, training, and engagement intelligence for sales teams.

Highspot Copilot enhances sales productivity with AI-powered digital assistance.

Upsides

Highspot is recognized as a leader in the Forrester Wave report Q3 2024.

The partnership with Krisp enhances voice productivity in remote sales environments.

Highspot's Meeting Intelligence improves real-world coaching for better sales outcomes.

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