Sr. Engagement Manager – Network Success

Employment Type: Full-time

Position Overview

This role is responsible for extensive network building and provider education for assigned markets of solutions and clients within the reach of WellSky services. The scope of this job includes working closely with internal teams to highlight the benefits of key referral workflows, solutions, and programs. We invite you to apply today and join us in shaping the future of healthcare!

Key Responsibilities

• Develop and execute advanced engagement strategies for WellSky Connected Networks clients, including hospitals & post-acute providers, to optimize workflows and drive network growth.
• Serve as a trusted advisor to health system stakeholders to foster relationships across business lines and deliver impactful provider engagement.
• Lead go-to-market initiatives for implementations to integrate solution design, workflow optimization, and strategic engagement plans.
• Drive market health improvements by tracking and monitoring specific KPIs to enhance provider networks, solution utilization, and spearhead targeted outreach initiatives.
• Manage escalations and complex client needs in partnership with cross-functional teams to promote satisfaction and long-term retention.
• Gather client insights to influence solution roadmaps, drive continuous innovation, and enhance the provider network experience.
• Perform other job duties as assigned.

Requirements

• At least 8-12 years of relevant work experience.
• Bachelor's Degree or equivalent work experience.

Job Expectations

• Willing to travel up to 30% based on business needs.
• Willing to work additional or irregular hours as needed.
• Must work in accordance with applicable security policies and procedures to safeguard company and client information.
• Must be able to sit and view a computer screen for extended periods of time.
• #LI-PG1
• #LI-Remote

Company Information

WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

Benefits

Full-time teammates are eligible for the following benefits:

• Excellent medical, dental, and vision benefits.
• Mental health benefits through TelaDoc.
• Prescription drug coverage.
• Generous paid time off, plus 13 paid holidays.
• Paid parental leave.
• 100% vested 401(K) retirement plans.
• Educational assistance up to $2500 per year.